Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lucy Gomez

Las Vegas,NV

Summary

Experienced and dedicated administrative professional with over 15 years at FedEx, and a strong background in office administration and operational support. Adept at managing, generating reports, and coordinating with diverse internal and external stakeholders, including driver managers and senior leadership. Passionate about organizational efficiency, and committed to expanding my knowledge and responsibilities within the FedEx organization. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

35
35
years of professional experience

Work History

Senior Ops Admin

Fedex Ground
Henderson, NV
11.2009 - Current
  • Delivered fast friendly service to handle questions and service complaints.
  • Performed manual labor tasks to detailed instructions from supervisors.
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
  • Identified issues and solutions to eliminate backlog and maximize workflows.
  • Serve as a key administrative support to senior leadership within work place, handling daily operations including reporting and internal coordination.
  • Work closely with drivers, driver managers, and entity owners to ensure smooth operations.

Lead Preschool Teacher

Kids Are Us Academy
Las Vegas, Nevada
01.2007 - 11.2010
  • Designed and implemented age appropriate educational activities for preschool children.
  • Provided safe and reliable transportation for children from local schools.
  • Maintained detailed records and ensured regulatory compliance in the classroom environment.

Realtor Assistant

Banales Properties / Realco Realty
Las Vegas , Nevada
01.2001 - 01.2007
  • Drafted and -processed real estate contracts, managed customer relations, and facilitated smooth real estate transactions.
  • Provided notary services and coordinated appointments and document handling.

Lead Preschool Teacher / Assistant Director

Once Upon A Time Learning Center
Las Vegas, Nevada
01.1990 - 01.2001
  • Supervised classroom activities and assisted in center administration, including scheduling,, parent communication, and compliance.
  • Supported the director in managing staff and developing curriculum.

Education

Associate of Early Childhood Education -

Southern Nevada Community College
3200 E Cheyenne Ave
06-2009

High School Diploma -

Clark High School
4291 Pennwood Ave
06-1988

Skills

  • Customer service
  • Data entry
  • Regulatory compliance
  • Report generation
  • Project management
  • Time management
  • Client relations
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Multitasking
  • Communication
  • Multitasking Abilities
  • Flexible and adaptable
  • Calm under pressure
  • Problem-solving
  • Critical thinking
  • Decision-making

Affiliations

  • Church Teacher: Leads youth education classes, demonstrating leadership, patience, and communication skills.
  • Sewing: Enjoys creative projects and maintaining hobbies that reflect attention to detail and care.

Timeline

Senior Ops Admin

Fedex Ground
11.2009 - Current

Lead Preschool Teacher

Kids Are Us Academy
01.2007 - 11.2010

Realtor Assistant

Banales Properties / Realco Realty
01.2001 - 01.2007

Lead Preschool Teacher / Assistant Director

Once Upon A Time Learning Center
01.1990 - 01.2001

Associate of Early Childhood Education -

Southern Nevada Community College

High School Diploma -

Clark High School

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Lucy Gomez