Lucy Gong
Sugar Land,TX
Summary
Accomplished leader with a proven track record at Target Social Network, adept in operations and project management. Expert in fostering customer relations and driving business development, evidenced by spearheading initiatives that bought 30% revenue growth.
As a new migrant., everything is a new start. I am fluent in Chinese and English , good at sales and very passion about this position.
Overview
25
25
years of professional experience
Work History
VP for DP BU
Target Social Network
01.2021 - 07.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Became only Livestream service provider for Apple, applied service to cover 5 official accounts in Tiktok, Wechat, Meituan, JD. Team member up to 30. Bought 30% revenue of partnership department
Director for Ebusiness
Little Blackfish Newwork
07.2018 - 12.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Launch cosmetic brand called Raycode, sales revenue 6M in 1st year
Co Founder
Jianishi Cosmetics Shanghai
01.2011 - 04.2018
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured lucrative partnerships by establishing strong relationships with JD, Tmall etc., became exclusive vendor of Max factor of JD and also helped JD to source some Luxury cosmetic brands like Chanel, Dior, Lancome etc., yearly revenue up to 10M
- Kept strong relationship with brand company Coty ,as well as worked with cosmetic brand sales in counters.
- Streamlined operational processes for improved efficiency and cost reduction.
Owner
Decoro, Boutique For Arts And Antiques
02.2003 - 03.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Business Development Executive
Ion Global Solutions
09.1998 - 03.2003
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Communicated directly with customers and partners to build strong business networks and relationships, such as Siemens, Nike, Loreal etc
Education
Bachelor of Science - Management Information Systems
Xiamen University
Xiamen, China07.1996
Skills
- Operations Management
- Project Management
- Customer Relations
- Business Development
- Organizational Development
- Strategic Planning
- Business Planning
- Financial Acumen
- Technical Support
- Cross-Functional Collaboration
- People and Culture
- Budget Planning
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
VP for DP BU
Target Social Network
01.2021 - 07.2023
Director for Ebusiness
Little Blackfish Newwork
07.2018 - 12.2020
Co Founder
Jianishi Cosmetics Shanghai
01.2011 - 04.2018
Owner
Decoro, Boutique For Arts And Antiques
02.2003 - 03.2016
Business Development Executive
Ion Global Solutions
09.1998 - 03.2003
Bachelor of Science - Management Information Systems
Xiamen University