Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Harris

Monrovia,IN

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

10
10
years of professional experience

Work History

Property Manager

Wallick Communities
Franklin, IN
11.2021 - Current
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Managed all maintenance requests from tenants in a timely manner.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.

Daycare Teacher

Crossroads Daycare
Avon, IN
01.2020 - 11.2021
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Observed health practices such as proper handwashing procedures.
  • Created a positive, nurturing environment for young students.
  • Adapted teaching methods based on individual student needs.
  • Encouraged creativity through art projects and storytelling.
  • Maintained supplies inventory for the classroom including art materials and books.
  • Assisted with toilet training and diaper changing when necessary.
  • Administered medication according to doctor's orders when needed.
  • Developed lesson plans and activities to engage children in learning.
  • Supervised children during meal times, playtime, and other activities.

Server

B2 Bar and Grill
Brownsbu, IN
01.2015 - 01.2019
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

GED -

Ben Davis High School
Indianapolis, IN
12-2011

Skills

  • Staff Management
  • Tenant relations
  • Vendor Management
  • Maintenance Scheduling
  • Compliance Monitoring
  • Tenant and eviction laws
  • Multi-family property management
  • Financial budgeting and reporting
  • Skilled multi-tasker
  • Fair housing mandates
  • Payment Collection
  • Property Inspections
  • Lease Renewals

Timeline

Property Manager

Wallick Communities
11.2021 - Current

Daycare Teacher

Crossroads Daycare
01.2020 - 11.2021

Server

B2 Bar and Grill
01.2015 - 01.2019

GED -

Ben Davis High School

Similar Profiles

CREATE PROFILE
Lucy Harris