Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Harris

Monrovia,IN

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at The Parlor PS. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction. Proven ability to manage high-volume environments efficiently, leveraging multitasking and suggestive selling to drive results. Recognized for maintaining food safety practices and fostering positive client relationships.

Overview

10
10
years of professional experience

Work History

Server

The Parlor PS
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender

Main Street Grill
09.2024 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Property Manager

Wallickcommunities
11.2021 - 10.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.

Server/Bartender

B² Bar and Grill
03.2015 - 09.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

GED -

Ben Davis High School
Indianapolis, IN

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Food safety practices
  • Suggestive selling

Timeline

Server

The Parlor PS
03.2025 - Current

Bartender

Main Street Grill
09.2024 - 01.2025

Property Manager

Wallickcommunities
11.2021 - 10.2024

Server/Bartender

B² Bar and Grill
03.2015 - 09.2019

GED -

Ben Davis High School
Lucy Harris