Accounts Payable Coordinator/Customer Service Representative
Norcal Mutual Ins/FF&M Law Firm/Media Smith Agency
San Francisco, CA
10.1982 - 06.2002
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Maintained historical records through microfilming.
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
- Maintained relationships with vendors and managed invoices for Advertising Agency.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Handled any conditions sent from underwriting departments.