Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liudmila Duvergel

Lehigh Acres,FL

Summary

Proven Housekeeping Room Attendant at Quality Suites Hotel, adept in safe chemical handling and enhancing guest relations. Excelled in maintaining high cleanliness standards, reducing complaints by ensuring adherence to protocols. Collaborated effectively with teams, improving productivity. Demonstrates a strong ability in window washing and interpersonal communication, contributing to a significant increase in guest satisfaction.

Overview

2
2
years of professional experience

Work History

Housekeeping Room Attendant

Quality Suites Hotel
10.2023 - 04.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Cleaner Helper

FERNANDEZ REMODELING CORPORATE
10.2022 - 10.2023
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Enhanced workplace safety by promptly addressing spills and other hazards on floors and walkways.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Assisted in reducing waste by properly sorting recyclables, contributing to eco-friendly initiatives.
  • Streamlined cleaning processes by creating checklists for each assigned area, ensuring consistent quality standards were met.
  • Performed thorough window washing services that resulted in crystal clear panes and increased natural light within the facility.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Education

Nurse - Clinical Nurse Specialist

Maximo Gomez Baez
Cuba
07.2004

Skills

  • Cleaning bathrooms
  • Guest Relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Chemical Handling
  • Mopping floors
  • Bathroom maintenance
  • Vacuuming carpets
  • Window Cleaning
  • Waste disposal
  • Window Washing
  • Carpet cleaning
  • Deep Cleaning Protocols
  • Sweeping and Mopping
  • Vacuuming
  • Kitchen Cleaning and Dishwashing
  • Supply Restocking
  • Interior and exterior cleaning
  • Heavy Lifting
  • Restroom detailing
  • COVID-19 Safety Procedures
  • Mopping and sweeping
  • Safe Chemical Handling
  • Furniture Moving
  • CDC Sanitation Guidelines
  • Ceiling fan cleaning

Timeline

Housekeeping Room Attendant

Quality Suites Hotel
10.2023 - 04.2024

Cleaner Helper

FERNANDEZ REMODELING CORPORATE
10.2022 - 10.2023

Nurse - Clinical Nurse Specialist

Maximo Gomez Baez

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Liudmila Duvergel