Lucy Loera
Pasadena,CA
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Ambitious HR Assistant with over twelve years of experience in diverse technical, clerical and administrative office duties. Highly skilled in time management, HR policies and appointment setting.
Overview
17
17
years of professional experience
Work History
Clerk Typist
LACERA
Pasadena , CA
02.2022 - 05.2022
- Scanned documents
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Prepped documents , folded , made sure sent accurately.
Custodian
Q & B Foods
Irwindale, CA
08.2021 - 02.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- The only custodian cleaning offices and part of two warehouse a total of 5 restrooms.
Returns Associate
Fashion Nova
Santa Fe Springs, CA
11.2020 - 12.2020
- Adhered to company safety guidelines to minimize warehouse accidents, folded and bagged returned items, making sure without any blemishes.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Office Assistant Specialist
American Golf Corporation
El Segundo , CA
08.2016 - 03.2020
- Executed record filing system to improve document organization and management.
- Processed vendors and expenses using JDE to facilitate on-time payment.
- Audited all membership contracts making sure all documents are signed, dated, paid.
- Processed all deposits to Wells Fargo.
- Some Excel, making sure that all Food and Beverage documents were turned in 1st and 2nd of each month.
- Cost of sales, scanning, business licenses, make sure all course packets were turned in .
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Maintained accurate and complete documentation for all financial department procedures.
- Entered figures using 10-key calculator to compute data quickly.
- Delivered clerical support by handling range of routine and special requirements
Human Resources Assistant
Sport Chalet Corporate Office
La Cañada Flintridge, CA
03.2004 - 07.2016
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Oversaw all HR needs for 4,500 employee operation across 50 locations.
- Directed and controlled various benefit programs, including, medical,dental and vision packages.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Certificate - Child Development
American Nanny College
Montclair, CAHigh School Diploma -
Azusa High School
Azusa, CACertificate - Business Office Administration
United Education Institute
Ontario, CA03.2004
Skills
- Maintaining Files
- Team Player
- Effective Planning
- Outlook
- Mail handling
- Administrative support
- Problem resolution
- HR Policies
- Payment processing
- Customer assistance
- Multitasking abilities
- Self-motivated professional
Timeline
Clerk Typist
LACERA
02.2022 - 05.2022
Custodian
Q & B Foods
08.2021 - 02.2022
Returns Associate
Fashion Nova
11.2020 - 12.2020
Office Assistant Specialist
American Golf Corporation
08.2016 - 03.2020
Human Resources Assistant
Sport Chalet Corporate Office
03.2004 - 07.2016
Certificate - Child Development
American Nanny College
High School Diploma -
Azusa High School
Certificate - Business Office Administration
United Education Institute
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