Lucy Lopez
Kissimmee,FL
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 8 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Jet Bridge Supervisor
Ground Services International Dnata
02.2015 - Current
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
- Directed projects according to schedule and quality demands.
- Monitored job progress and performance of10 employees or contractors to complete projects prior to deadlines.
- Provided feedback to workers on job performance and safety procedures.
- Created and implemented plans to maximize efficiency of workers.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Ramp Agent
ASIG
02.2013 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Transferred luggage from aircraft to collection areas safely using [Type] equipment.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Store Manager
G+G
01.1995 - 04.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed 12 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures
- Managed inventory control, cash control, and store opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
Education
Culinary Arts
Kingsborough Community College of The City University of New York
Brooklyn, NY02.2013
High School Diploma -
William H. Maxwell Vocational High School
Brooklyn, NY06.1985
Skills
- Work Site Preparation
- Strategic Plans
- Safety Program Compliance
- Job Site Supervision
- Operational Processes
- Monitor Safety Procedures
- Process Improvement Initiatives
Timeline
Jet Bridge Supervisor
Ground Services International Dnata
02.2015 - Current
Ramp Agent
ASIG
02.2013 - Current
Store Manager
G+G
01.1995 - 04.2012
Culinary Arts
Kingsborough Community College of The City University of New York
High School Diploma -
William H. Maxwell Vocational High School
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