Lucy Martin-Dye
Avon
Summary
Proven leader and effective multitasker, demonstrated at Fresh Planet by elevating customer satisfaction through meticulous service quality oversight. Skilled in fostering teamwork and collaboration, adept at conflict resolution and promoting a positive work environment. Experienced in maintaining high sanitation standards and excelling in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Ohio University Culinary Services
08.2023 - 01.2024
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Crew Team Member
Clean Eatz
01.2022 - 08.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
Team Leader
Fresh Planet
03.2021 - 01.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Avon High School
Avon, OH04-2023
Bachelor of Science - Exercise Physiology Pre-Physical Therapy
Ohio University
Athens, OH04-2027
Skills
- Multitasking and organization
- Time management
- Teamwork and collaboration
- Positive attitude
Timeline
Crew Team Member
Ohio University Culinary Services
08.2023 - 01.2024
Crew Team Member
Clean Eatz
01.2022 - 08.2023
Team Leader
Fresh Planet
03.2021 - 01.2022
High School Diploma -
Avon High School
Bachelor of Science - Exercise Physiology Pre-Physical Therapy
Ohio University
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