Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy McAninch

Provo

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

No Rest For Bridget
09.2022 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and give clothing suggestions
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Science - Biology

Brigham Young University
Provo, UT
05.2027

Skills

  • Customer Assistance
  • Store Opening and Closing
  • Time Management
  • Cash Register Operation
  • Assigning Tasks
  • Retail Sales
  • Persuasive Selling
  • Providing Feedback
  • Suggestive Selling
  • Folding Clothes
  • POS System Operations
  • Product Merchandising
  • Stocking and Receiving
  • Issue Refunds
  • Dressing Room Assistance

Timeline

Retail Sales Associate

No Rest For Bridget
09.2022 - 08.2023

Bachelor of Science - Biology

Brigham Young University
Lucy McAninch