Lucy McCool
Lowell,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I enjoy working with patients to facilitate their Healthcare needs in any way I can.
Overview
25
25
years of professional experience
Work History
COA, OSC
McDonald Eye Associates
08.2018 - Current
- I have always wanted to work to helps others especially Veterans. I have several in my family including several Uncles and my brother. I have been a Military wife in the past and understand how important Healthcare is for them.
- I was hired as a COA to work full time at 40 hours a week then was promoted in 6/2023 to Lead technician.
- My responsibilities are direct patient care performing autorefraction, manual refraction, visual acuity, neutralizing glasses, medical history, current medicine's, intraocular pressure and performing any testing the doctor may order including Fundus Photography, OCT and Visual field testing.
- My duties also include collecting accurate medical information to enter into Electronic Health Records, scribing, triage phone calls and prior authorization's for medicines/testing. Scheduling follow up, emergent and routine appointments.
- I am responsible to keep all instruments in sterile condition and ordering supplies.
- Recently obtained my Scribing certification March of 2024.
- I make assignments for the Doctor and technicians schedule on a weekly basis to maintain coverage.
- After being promoted to Lead Tech I do training for new hires that includes teaching EHr, chair side skills and accurate charting notes.
COA
Boozman Hof Regional Eye Clinic
11.1998 - 04.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- I was originally hired as Ophthalmic Assistant then obtained my Certification in May of 2000. I have maintained my Certification by completing 18 hours of CEU's every 3 years.
- I performed initial patient care testing including autorefraction,visual acuity, neutralization of glasses, topography, medical history with medication reconciliation and maintained accurate patient records.
- I assisted surgeons with Cataract surgery, Oculoplastic procedures, minor office surgeries, Intravitreal injections while maintaining sterile technique.
- Also assisting prepping patients for laser procedures and Cosmetic injections. Including order supplies and scheduling return appointments.
- I was a scribe for many years for several Physician's, that included keeping accurate patient records, coding diagnosis and was responsible for patient education.
- I scheduled testing outside the clinic such as MRI's, IV infusions, Lumbar Puncture and medical clearance prior to surgery. Obtained Prior Authorizations from the patients Insurance company before scheduling the patient.
- I was responsible for all supplies and instruments used in the minor office surgery room. Maintaining records and sterility for all instruments.
- At Boozman Hof we completed yearly coding and HIPPA compliance seminars to maintain compliance.
Education
High School Diploma -
Huntsville High School
Huntsville, AR05.1990
Skills
Appointment and test scheduling
Liason between patient and doctor
Ability to learn new things quickly
Multitask and very reliable
Timeline
COA, OSC
McDonald Eye Associates
08.2018 - Current
COA
Boozman Hof Regional Eye Clinic
11.1998 - 04.2016
High School Diploma -
Huntsville High School
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