Lucy McNamee
Galloway,OH
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Self-motivated To-go Coordinator that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse requirements. Outgoing Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
3
3
years of professional experience
Work History
Coordinator/Supervisor
Texas Roadhouse
09.2021 - 04.2024
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment..
- Trained staff, established and monitored goals, conducted performance reviews
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Inventoried and ordered office supplies to maintain availability of products.
Education
Bachelor of Science - Psychology
Ohio University
Athens, OH05.2024
Skills
- Customer Service
- Work Planning and Prioritization
- Staff Supervision
- Multitasking and Organization
- Team Leadership
- Phone and Email Etiquette
- Handling Complaints
- Staff Training
Timeline
Coordinator/Supervisor
Texas Roadhouse
09.2021 - 04.2024
Bachelor of Science - Psychology
Ohio University