Lucy Mertz
Tacoma,WA
Summary
Sociable worker offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing cleaning and closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Fast learner and always willing to take on extra tasks to provide the best service possible and the most enjoyable experience for guests.
Overview
3
3
years of professional experience
Work History
Summer Help
Magnolia Cafe & Bakery
Carlton, MN
06.2022 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Created cute promotional displays for advertising special events or items at the cafe.
Runner
Family Tradition Restaurant
Cloquet, MN
06.2021 - 08.2024
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated the dishwasher and oversaw all dish cleaning
- Organized trays with cutlery prior to serving meals to customers.
- Seated guests and promptly supplied them with beverages
- Maintained tidiness in the bathrooms by frequently cleaning surfaces and emptying garbages
- Cleaned the glass windows, floor mats, equipment, and surfaces throughout the restaurant
- Rolled silverware, cut lemons, and stocked items
Server
The Buffalo House
Duluth, MN
04.2024 - 07.2024
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
Instructor
Shooting Stars Dance
Cloquet, MN
09.2022 - 05.2024
- Mentored young dancers on proper technique in order to improve their skills.
- Built personal relationships with the dancers and facilitated their interactions
- Monitored progress during rehearsals by providing feedback on group and individual performances.
- Incorporated various props into the dances to enhance their overall impact.
- Prepared original choreography for varying group performances.
Server
Trapper Pete's Steakhouse & Saloon
Scanlon, MN
06.2023 - 02.2024
- Prepared food items, such as salads and desserts.
- Communicated with guests to create their ideal dining experience by recommending items.
- Delivered food from the kitchen to the table, ensuring that proper garnishes and sides were added.
- Cleaned and restocked the salad cooler, server station, booths, and storage areas.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Cloquet High School
Cloquet, MN05-2024
Skills
- Food inspection
- Supply Restocking
- Table Setting
- Order Management
- Guest Engagement
- Food Delivery
- Beverage Preparation
- Table Bussing
- Food Running
- Guest Seating
- Point of Sale (POS) system operations
Affiliations
- 10 years of dance education in the styles of lyrical, ballet, jazz, and contemporary
- 2 years of service as an Instructor at the dance studio, choreographing and teaching jazz and lyrcial routines to girls ages 8-10 on the competition line
- 4 years as Outreach Lead on Robotics Team (7797 Ripsaw Robotics)
- 2 years experience creating artistic and thoughtful pages for Yearbook Committee
- 2 years of collaboration with peers on Student Council
- 2 year leader of Link Crew to welcome incoming freshmen to the high school
- 50 hours of volunteer work at Community Memorial Hospital gift shop to manage item distribution and connect with residents
Languages
Spanish
Limited
Accomplishments
- 4 year A honor roll member
- High School Valedictorian
- PACC Team Leader in Lyrical Group Dance
- Twin Ports Walleye Association Scholarship Recipient
References
References available upon request.
Timeline
Server
The Buffalo House
04.2024 - 07.2024
Server
Trapper Pete's Steakhouse & Saloon
06.2023 - 02.2024
Instructor
Shooting Stars Dance
09.2022 - 05.2024
Summer Help
Magnolia Cafe & Bakery
06.2022 - 08.2024
Runner
Family Tradition Restaurant
06.2021 - 08.2024
High School Diploma -
Cloquet High School
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