Summary
Overview
Work History
Education
Skills
Certification
Volleyball
Additional Information
Timeline
Generic

Lucy Miller

Sulphur Springs,AR

Summary

Proactive Associate with strong background in customer service and team collaboration. Achieved high customer satisfaction through problem-solving and exceptional service, while developing strategies to boost engagement. Skilled in complex problem-solving, cash handling, and relationship building, bringing a commitment to efficiency and team success. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level serving position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate

Walmart
06.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Team Member

Chick-fil-A
07.2021 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.

Assistant

Highlander Training Center
08.2023 - 10.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.

Education

High School Diploma -

Homeschooled
Sulphur Springs, TX
05.2024

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Leadership Qualities
  • Customer interaction
  • Cash Handling
  • Customer Engagement
  • Decision-Making
  • Complex Problem-Solving
  • Relationship Building
  • Courteous and Professional
  • Flexible Schedule

Certification

  • Food Handler's Card – Various State-Specific Health Departments.

Volleyball

My name is Lucy Miller, and I've been actively involved in organized sports since my early junior high years. Throughout my journey, I have had the privilege of playing with various teams, each experience enriching my understanding of essential life skills such as sacrifice, teamwork, leadership, respect for authority, and the grit required to overcome challenges.

Though my teams and I have faced our share of disappointments, such as reaching the state level without securing a win, these experiences have been invaluable. They have taught me the importance of trusting my teammates, celebrating small victories, and maintaining a positive outlook in the face of adversity. Volleyball, in particular, has instilled in me the ability to navigate challenges both on and off the court, reinforcing the importance of unity and perseverance in all aspects of life.

Additional Information

Living in a family of six while being homeschooled was pretty cool and definitely different. I had to learn to be flexible and adaptive, which I consider to strong part of my character. These are qualities, while often difficult in the moment, produce traits I am grateful to learned. Being around my siblings all the time meant were close and learn to encourage and support each other in both time of challenge and celebration. Homeschooling let me learn at my own pace and dive into what I was really interested in. It taught me to be self-motivated and love learning. Overall, it shaped who I am, giving me a tight-knit family and a big curiosity about the world.


At Chick-fil-A, I learned to meet customers needs and genuinely enjoyed serving every guest that came through the door. It was fulfilling to make sure each person had a great experience. I love the service mindset culture of Chick-fil-a and it focus of servant leadership.

Timeline

Associate

Walmart
06.2024 - Current

Assistant

Highlander Training Center
08.2023 - 10.2023

Team Member

Chick-fil-A
07.2021 - 07.2024

High School Diploma -

Homeschooled
Lucy Miller