Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Lucy Miller

Healthy Communities
Macon
1
Certification
14
years of professional experience

Professional mental health practitioner with expertise in delivering therapeutic interventions and fostering emotional well-being. Skilled in individual and group therapy, crisis intervention, and mental health assessment. Strong focus on collaboration and achieving positive outcomes, adaptable to changing client needs. Known for empathy, patience, and excellent communication skills.

Work History

Therapist

2 Years 5 Months
Christian Counseling Services | 03.2024 - Current
  • Developed customized treatment plans based on client assessments and therapeutic goals.
  • Utilized evidence-based practices to enhance clients' coping strategies and resilience.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
  • Monitored client progress, adjusting treatment approaches as necessary to ensure effectiveness.
  • Mentored junior therapists, providing guidance on case management and intervention techniques.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.

Care Coordinator

4 Years 3 Months
Healthy Communities | 05.2022 - Current
  • Preforms social determinates of health assessments for patients who have a high readmission risk. Provides linkage to various community resources to patients who have no natural resources. Consults with patients and their family’s to determine their needs and develops plans to assist with helping patients achieve a better outcome. Facilitates conversations with an interdisciplinary team to give the patient the best care possible while expediting the various referrals needed.

ACT Team Lead

5 Years 6 Months
River Edge Behavioral Health | 11.2016 - 05.2022
  • Performs psychosocial assessments, treatment planning/monitoring and discharge planning. Provides counseling/therapy to clients requiring complex intervention. Performs commitment determinations and/or execute orders of involuntary commitments. Provides supervision of full-time case managers, nursing staff, and Health Service Technicians. On call for staff 7 days per week for consultation. Provides education to client’s families and clients regarding MH dx and works to prevent recurrent hospital admissions.

Counseling Intern

3 Months
The Southern Center for Choice theory | 08.2016 - 11.2016

Counselor

10 Months
Health Qwest | 10.2015 - 08.2016
  • Maintain confidentiality of records relating to clients' treatment.
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Guide clients in the development of skills or strategies for dealing with their problems.
  • Develop and implement treatment plans based on clinical experience and knowledge.
  • Collect information about clients through interviews, observation, or tests.
  • Evaluate clients' physical or mental condition, based on review of client information.
  • Refer patients, clients, or family members to community resources or to specialists as necessary.
  • Discuss with individual patients their plans for life after leaving therapy.
  • Gather information about community mental health needs or resources that could be used in conjunction with therapy.

Lead Counselor

1 Year 7 Months
Health Qwest | 02.2014 - 09.2015
  • Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Develop client treatment plans based on research, clinical experience, and client histories.
  • Conduct chemical dependency program orientation sessions.
  • Participate in case conferences or staff meetings.
  • Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
  • Assess individuals' degree of drug dependency by collecting and analyzing urine samples.
  • Intervene as an advocate for clients or patients to resolve emergency problems in crisis situations.

Medical Assistant

6 Months
Ortho Ga | 07.2013 - 01.2014
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.

Administrative Assistant

1 Year
Northwestern Mutual | 07.2012 - 07.2013
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Make travel arrangements for executives.
  • Prepare responses to correspondence containing routine inquiries.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Manage and maintain executives' schedules.

Education

Masters of Science - Clinical Mental Health Counseling

Walden University | Minneapolis, MI | 08-2017

Bachelors of Science - Psychology

Middle GA State College | Macon, GA | 12-2013

Skills

Team Player
Quick Learner
Strong Work Ethic
Good under pressure

Certification

CADC II- Certified Addiction Counselor and LPC- License Professional Counselor

Timeline

Therapist

Christian Counseling Services
03.2024 - CurrentRead More

Care Coordinator

Healthy Communities
05.2022 - CurrentRead More

ACT Team Lead

River Edge Behavioral Health
11.2016 - 05.2022Read More

Counseling Intern

The Southern Center for Choice theory
08.2016 - 11.2016Read More

Counselor

Health Qwest
10.2015 - 08.2016Read More

Lead Counselor

Health Qwest
02.2014 - 09.2015Read More

Medical Assistant

Ortho Ga
07.2013 - 01.2014Read More

Administrative Assistant

Northwestern Mutual
07.2012 - 07.2013Read More

Middle GA State College

Bachelors of Science from Psychology
Read More

Walden University

Masters of Science from Clinical Mental Health Counseling
Read More
Lucy Miller