Summary
Overview
Work History
Education
Skills
Timeline
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Lucy Nelson

Pleasant Grove,UT

Summary

Detail-oriented individual with exceptional communication and project management skills. Able to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues. Focus on optimizing processes and supporting team objectives. Solid background in payroll management. Ensure accurate and timely processing of employee compensation, resolving payroll discrepancies, and enhancing payroll system efficiency. Proficient in compliance with regulatory standards and fostering collaborative team environments. Extensive experience in opening 7 new C-stores, 3 hotels, and multiple family housing out of state. Expertise includes running day-to-day operations, managing teams, providing onsite training, and overseeing other related tasks for these organizations.

Overview

13
13
years of professional experience

Work History

Package Handler

FedEx:Ground
11.2019 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Communicated with supervisors about delays or other issues with shipments.
  • Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation...

Payroll Specialist

ESTRELLA LLC
07.2012 - 02.2019
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Provided customer service to employees regarding payroll inquiries and issues.

Education

GED - undefined

ALLC
OREM, UT

Skills

  • Language Skills: Ability to read and interpret documents such as employee requirements, proper payer work, procedure manuals, proof of ability to work in the US and understand English
  • Mathematical Skills: Ability to add, subtract, multiply I can work with standard time and military time
  • Reasoning Skills: Ability to solve practical problems and deal with a variety of variables in situations
  • Tech Skills: My tech skills include operating PC programs such as Excel, Word, MS windows, Quick Books, and Time Trex
  • Other Skills: I have experience in payroll processing in different states with different laws Employee requirements, management, trouble shooting, and time clock issues I am a great self-starter and communicate well with staff, tenants, and guests I pay close attention to detail and am eager and willing to learn new skills

Timeline

Package Handler

FedEx:Ground
11.2019 - Current

Payroll Specialist

ESTRELLA LLC
07.2012 - 02.2019

GED - undefined

ALLC

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Lucy Nelson