Lucy Nganga
Lynnwood,WA
Summary
Dynamic and self-motivated Home Care Aid at Bill Frame, recognized for exceptional problem-solving and leadership skills. Adept in patient care and documentation, I fostered strong client relationships while ensuring compliance with health and safety standards. Committed to enhancing client well-being through compassionate support and effective communication.
Overview
2024
2024
years of professional experience
1
1
Certificate
Work History
HCA Home Care Aid
HCA Home Care Aid
Bill Frame
05.2023 - 11.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Business Administration
Eldoret University
Eldoret Kenya01-1997
High School Diploma -
Turbo Girls High School
Eldoret Kenya12-1992
Skills
- Public speaking
- Collaboration
- Maintenance & repair
- Team management
- Customer relations
- First Aid/CPR
- Document review
- Customer engagement
- Client services
- Confidentiality
- Patient care
- Healthcare administration
- Client documentation
- ADL support
- First aid and CPR
- Compassionate client care
- Charting and documentation
- Cultural awareness
- Time management
- Healthcare
- Nutrition
- Life skills training
- Health and safety requirements
- Medical records management
- Medication administration
- Mobility assistance
- Therapeutic instruction
- Verbal and written communication
- Multitasking and organization
- Case management
- Report writing
- Disability awareness
- Recreational activities
- Infection control procedures
- HIPAA compliance
- First aid and safety
- Adaptive equipment use
- Behavioral management
- Progress documentation
- Client support
- Patient assessments
- Safety monitoring
- Client safety and first aid
- Team collaboration
- Adaptability and flexibility
- Chronic disease management
- Behavioral support
Accomplishments
- Achieved patient from Hospice by completing To Normal Care at Essmonys adult family home with accuracy and efficiency.
- Documented and resolved Mars for patients in care which led to better quality health.
Affiliations
- Gardening Club
Certification
HCA License
Languages
Swahili
Native or Bilingual
English
Full Professional
Timeline
HCA Home Care Aid
Bill Frame
05.2023 - 11.2023
HCA Home Care Aid
Business Administration
Eldoret University
High School Diploma -
Turbo Girls High School
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