Hi, I’m
Lucy Ogden
Meridian,Idaho
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time Phlebotomy position. Ready to help the team achieve company goals and learn new, important skills.
Overview
3
years of professional experience
Work History
UPS Store
Retail Associate
12.2023 - 02.2024
Job overview
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
International Language Program
Teacher
08.2023 - 12.2023
Job overview
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with teachers to develop individualized educational plans for each student, ensuring optimal progress.
B-Fruity Juice Bar
Team Member
01.2023 - 05.2023
Job overview
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Swig
Team Member
01.2023 - 05.2023
Job overview
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
- Worked different stations to provide optimal coverage and meet production goals.
Sawtooth Physical Therapy
Intern
01.2023 - 05.2023
Job overview
- Utilized strong interpersonal skills to build rapport and trust with patients, promoting a comfortable environment conducive to successful rehabilitation efforts.
- Worked closely with supervising physical therapists to ensure the highest level of care for each patient, incorporating feedback and guidance into daily practice.
- Used ERMs to chart patients' progress and update departmental records.
UPS Store
Retail Associate
11.2020 - 05.2022
Job overview
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Education
Phlebotomy USAMeridian, Idaho
02.2024
University Overview
- State Certified
- Nationally Certified
Utah Tech UniversitySt. George, Utah
Associate of Science from Exercise Science with emphasis in Physical Therapy
08.2023
University Overview
- 3.8 GPA
- WUE Scholarship Recipient
- OSC Scholarship Committee Scholarship Recipient
Rocky Mountain High SchoolMeridian, Idaho
High School Diploma
06.2022
University Overview
- 4.0 GPA
- Awarded High Honors
- Awarded first place in Physical Therapy at the Idaho HOSA competition.
Skills
- Teamwork and Collaboration
- Organization
- Interpersonal Skills
- Problem-Solving
- Customer Assistance
- Multi-Tasking
References
- Steve Bjorkman, UPS Store Owner, (763) 447-1038
- Jenna Allen, Swig Regional Manager, (208) 313-8871
- Shanae Blackburn, B-Fruity Juice Bar Owner, (435) 828-2019
- JulieAnne McDougall, Phlebotomy USA Instructor, (208) 761-4454
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Associate
UPS Store
12.2023 - 02.2024
Teacher
International Language Program
08.2023 - 12.2023
Team Member
B-Fruity Juice Bar
01.2023 - 05.2023
Team Member
Swig
01.2023 - 05.2023
Intern
Sawtooth Physical Therapy
01.2023 - 05.2023
Retail Associate
UPS Store
11.2020 - 05.2022
Phlebotomy USA
Utah Tech University
Associate of Science from Exercise Science with emphasis in Physical Therapy
Rocky Mountain High School
High School Diploma
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureCareer advancementWork-life balanceCertification
- Certified Phlebotomist, Phlebotomy USA - February 2024