Lucy Rodriguez
Brooklyn,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Adjuant Health- Allied Physicians
01.2024 - Current
- Obtained patient medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Advised patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
Office Coordinator
Rmedical-Dr. Samir Khalil
01.2023 - 01.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Served as liaison between patients, providers, and insurance companies to resolve billing issues or discrepancies.
- Handled high call volumes with professionalism and efficiency, addressing patient concerns and directing calls as appropriate.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Lead Medical Office Assistant
NYC Heart And Vascular- Dr. Moustafa Elsheshtawny
10.2022 - 01.2023
- Streamlined workflow, coordinating closely with interdisciplinary teams to ensure timely delivery of vascular access services.
- Maintained accurate documentation of all interventions, ensuring compliance with regulatory requirements and facilitating continuity of care.
- Evaluated patient histories, complaints, and current symptoms.
- Supported preventive healthcare initiatives by educating patients on self-care techniques, healthy lifestyle choices, or chronic disease management plans.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Brooklyn Cardiology
03.2020 - 08.2022
- Collaborated with healthcare team to create personalized care plans for patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Improved patient outcomes by providing specialized cardiovascular care and closely monitoring vital signs.
- Assisted physicians in performing diagnostic procedures, such as angiograms and stress tests, contributing to accurate diagnoses and prompt interventions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Medical Assistant Certificate -
Chubbs Institute
New York, NY06.2008
High School Diploma -
Franklin D. Roosevelt
Brooklyn, NYSkills
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient Flow Management
- Medical office administration
- Customer Service
- Reliable team player
- Phlebotomy Techniques
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Adjuant Health- Allied Physicians
01.2024 - Current
Office Coordinator
Rmedical-Dr. Samir Khalil
01.2023 - 01.2024
Lead Medical Office Assistant
NYC Heart And Vascular- Dr. Moustafa Elsheshtawny
10.2022 - 01.2023
Medical Assistant
Brooklyn Cardiology
03.2020 - 08.2022
Medical Assistant Certificate -
Chubbs Institute
High School Diploma -
Franklin D. Roosevelt