Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Work Preference
Quote
Timeline
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Lucy Rodriguez

Lucy Rodriguez

Cudahy,WI

Summary

Reliable Store Manager with [30] years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Aldi Warehouse
Oak Creek, Wisconsin
10.2023 - Current
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.

Store Manager

McDonald's Restaurant
Oak Creek, WI
06.2017 - 01.2024
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Recruited, trained and supervised new employees.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delegated work to staff, setting priorities and goals.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Assistant Store Manager

Restaurant Depot
Milwaukee, WI
11.2022 - 05.2023
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Maintained inventory by checking merchandise to determine levels.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Implemented successful business strategies to increase revenue and target new markets.

Education

High School Diploma -

MATC Adult High School
Milwaukee, WI
05.1998

Skills

  • Supply Ordering
  • Inventory Management
  • Loss Prevention
  • Team Development
  • Employee Training

Languages

Spanish
Native/ Bilingual

Certification

  • Food Certification exp 09/08/2026
  • Basic Manager Certification
  • Advance Manager Certification

Accomplishments

  • Supervised team of 75 staff members.
  • Met hourly goals by effectively assisting with store practices.
  • Resolved product issue through consumer testing.
  • Exceeded monthly store sales goals 2 months in a row.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully recruited two new managers in the span of one year.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Location

On-Site

Important To Me

Career advancementWork-life balancePaid sick leave401k matchPaid time offStock Options / Equity / Profit SharingHealthcare benefitsWork from home optionPersonal development programsTeam Building / Company RetreatsFlexible work hoursCompany Culture

Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

Warehouse Worker

Aldi Warehouse
10.2023 - Current

Assistant Store Manager

Restaurant Depot
11.2022 - 05.2023

Store Manager

McDonald's Restaurant
06.2017 - 01.2024

High School Diploma -

MATC Adult High School

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Lucy Rodriguez