Lucy Shaheen
Columbus,OH
Summary
Dedicated professional with experience in crew management and shift leadership. Known for effective problem-solving under pressure and fostering team collaboration to enhance service quality in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Crew/Shift Lead
Playa Bowls
, Ohio
02.2026 - Current
- Led crew during shifts, coordinating all duties including cash handling at shift start and end.
- Led crew members during peak service hours to ensure efficient operations.
- Trained new staff on menu items and customer service protocols.
Busser/Fountain Worker/Server
Taggarts Ice Cream Parlor
, Ohio
07.2021 - Current
- Helped clean up after customers for servers at the restaurant.
- Communicated with customers and maintained cleanliness of workspace while interacting with diverse clientele.
Education
Bachelors of Science - microbiology
Ohio State University
05-2026
High School -
GlenOak High School
OHIO05-2025
Skills
- Curiosity driven
- Leadership skills
- Problem Solving
- Works under pressure
- Teamwork
- Laboratory techniques
- Data analysis
- Customer service
Extracurricular Activities
Microbiology Club, Communications manager, Ohio University Debate, 4 years, VP for 1 year, President for 1 year Student Council, 4 years, Class president Junior year, Class VP Sophomore year Academic Challenge, 3 years, JV team captain for 2 years OMUN, 3 years Newsstaff, 3 years, 1 year as Editor-in-Chief, 1 year as Social Media Manager Mu Alpha Theta, 3 years, 1 year as Secretary
Awards
- Outstanding Senior Girl, Earned the award during senior year, awarded to one student out of nearly 500, and spoke at graduation.
- Outstanding Science Senior
- Outstanding Debate Senior
Certification
- Ohio Person-in-Charge
Timeline
Crew/Shift Lead
Playa Bowls
02.2026 - Current
Busser/Fountain Worker/Server
Taggarts Ice Cream Parlor
07.2021 - Current
Bachelors of Science - microbiology
Ohio State University
High School -
GlenOak High School