Lucy Stieg
Canonsburg,PA
Summary
Proactive shift leader with experience in supervising operations and training new team members. Skilled in conflict resolution and food safety standards, contributing to a safe and efficient work environment.
Overview
5
5
years of professional experience
Work History
Crew Member
Chipotle
State College, Pennsylvania
10.2024 - Current
- Assisted customers with orders and resolved inquiries to enhance overall satisfaction.
- Collaborated with team members to ensure smooth operations during peak hours.
- Executed cashier duties, including taking orders and processing payments, to maintain smooth transaction flow.
- Prepared food items according to Chipotle's recipes and standards.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Implemented best practices for food handling and sanitation consistently.
- Monitored inventory levels and reported shortages to management promptly.
- Trained new crew members on policies and procedures to ensure compliance and effective operations.
Associate
TJ Maxx, TJX Companies
Canonsburg, Pennsylvania
06.2023 - Current
- Merchandise products to enhance store presentation and attract customers.
- Collaborated with team members to elevate customer service experiences and satisfaction.
- Executed promotional setups to engage customers and drive interest.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Supported training of new associates on store policies and procedures.
Shift Leader
Zoup!
Canonsburg, Pennsylvania
11.2021 - 05.2023
- Supervised daily operations, facilitating efficient workflow and collaboration among team members.
- Delivered exceptional customer service while fostering a positive atmosphere for both customers and team members.
- Trained new staff on food preparation and customer service protocols.
- Assisted in training new employees on shift operations.
- Monitored food safety standards to ensure compliance with health regulations.
- Maintained cleanliness and organization of kitchen and dining areas to support a safe and welcoming environment.
Education
High School Diploma -
Peters Township High School
Canonsburg, PA06-2024
Some College (No Degree) - Psychology And Criminology
Penn State University
University Park, PA09-2026
Skills
- Professional Communication
- Conflict Resolution
- Policy & Procedure Compliance
- Attention to Detail
- Problem Solving
- Team Collaboration
- Confidentiality & Discretion
- Organization & Time Management
- Working Under Pressure
- Microsoft Office
Affiliations
- Volunteer at Animal Rescue
Timeline
Crew Member
Chipotle
10.2024 - Current
Associate
TJ Maxx, TJX Companies
06.2023 - Current
Shift Leader
Zoup!
11.2021 - 05.2023
High School Diploma -
Peters Township High School
Some College (No Degree) - Psychology And Criminology
Penn State University