Lucy Tidwell
Pensacola ,FL
Summary
A driven HR Analyst with extensive experience at Huron Consulting Group Inc., specializing in benefits administration and talent acquisition. Skilled in optimizing onboarding processes and enhancing employee engagement, with a strong focus on improving operational efficiency and cross-functional collaboration. Recognized for exceptional problem-solving abilities, communication skills, and a commitment to fostering a positive workplace culture.
Overview
5
5
years of professional experience
Work History
Analyst, HR Shared Services
Huron Consulting Group Inc.
08.2023 - Current
- Currently a support Talent Acquisition Recruiting as a Coordinator (Corporate and Early Talent), supporting hiring processes, administrative duties, troubleshooting with candidates, and ensuring a good candidate experience.
- Address employee benefit inquiries via the Huron Service Now/Support portal, enhancing employee satisfaction by resolving issues efficiently and providing timely solutions.
- Assisted in building and developing Knowledge Base Articles for Learning and
- Supported Benefit Open Enrollment process and tickets.
- Manage employee Life Events through Workday, ensuring documentation, date compliance and approval.
- Assist with RRSP Enrollments and Funding in Workday for employees who participant in Canada's Retirement Program.
- Participate in new hire enterprise orientation, providing guidance on benefit questions and addressing concerns for the new employees.
- Managed and distributed critical communications during a reduction in force, ensuring clear and timely information delivery to impacted employees.
- Conduct quarterly background check audits and internal credit checks using Sterling, ensuring compliance and accuracy.
- Collaborated with cross-functional teams to streamline the Employment Verification (I-9) process, improving onboarding efficiency and generating reports.
- Trained the U.S. Shared Services Team on Employment Verification processes.
- Assisted in testing the integration of Rooster, a candidate scheduling and management tool, with Workday and Outlook.
- Support acquisition projects as the coordinator, overseeing the hiring process and administrative tasks, ensuring seamless transitions for employees from acquired companies.
Talent Acquisition Recruiting Coordinator, Analyst
Huron Consulting Group Inc.
12.2021 - 08.2023
- Coordinated candidate interviews with hiring managers, ensuring an efficient and seamless process for all stakeholders.
- Communication with Executive Assistants to schedule interviews, aligning with busy executive calendars.
- Created and managed job requisitions in Workday and initiated the offer letter process, including drafting and finalizing offer letters.
- Streamlined the onboarding process for new hires, facilitating a smooth transition into their roles.
- Provided top-tier customer service to candidates, addressing Workday troubleshooting and maintaining regular communication.
- Managed and processed all background checks for new hires, ensuring compliance and accuracy.
- Tracked and processed referral bonuses, maintaining accurate records in Workday.
- Updated and corrected new hire cost centers and supervisory organizations in Workday.
- Coordinated bulk hiring for On-Demand and Early Talent.
- Experience Recruiting Coordinator for Healthcare, Digital, Corporate, Education, and S&O Senior Advisors.
- Maintained a candidate database and manually tracked candidate progress throughout the recruitment cycle.
- Ensured precise record-keeping of all recruitment activities, adapting to evolving business needs.
- Revamped and enhanced analyst interview guides, integrating them into Workday for the interview process.
Medical Sales Representative
Absolute Surgical
07.2019 - 12.2021
- Cultivated strong relationships with medical professionals, driving consistent sales growth and maintaining revenue targets in high-pressure, fast-paced environment.
Education
Bachelor of Education - Elementary Education
The University of West Florida
Pensacola, FL05-2019
Mars Hill University
Asheville, NC05-2017
Skills
- Benefits Administration
- Talent Acquisition/Onboarding Processes
- Training/Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
Workday
Outlook
Microsoft 365 Apps
Microsoft Copilot
AI
Teams
Rooster
iNet
Smartsheet
Sharepoint
Ticketing System
Involvement
Rising Professionals Network
Working Families iMatter Team
Timeline
Analyst, HR Shared Services
Huron Consulting Group Inc.
08.2023 - Current
Talent Acquisition Recruiting Coordinator, Analyst
Huron Consulting Group Inc.
12.2021 - 08.2023
Medical Sales Representative
Absolute Surgical
07.2019 - 12.2021
Bachelor of Education - Elementary Education
The University of West Florida
Mars Hill University
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