Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lucy (Catherine) Hillebrand

Madison

Summary

Dynamic and adaptable professional with strong leadership skills, honed at Cypher, where I successfully organized community performances. Proven expertise in food preparation and sanitation procedures, ensuring high-quality service. Committed to fostering positive relationships and exceeding expectations in fast-paced environments. Recognized for effective conflict resolution and team communication abilities. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Pursuing part-time position that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

BOH Team Member

Noodles & Company
01.2025 - Current
  • Unloaded and stocked kitchen supplies.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Prepared food and drinks while following safe food handling procedures.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Assisted with training new BOH staff members on established processes and goals.
  • Bussed tables, washed dishes and organized kitchen for prompt service.
  • Verified dishes were prepared according to restaurant recipes and quality standards.
  • Monitored food temperature, discarding items not stored correctly.
  • Maintained composure and work quality while under stress.
  • Assisted in setting up and breaking down kitchen stations.
  • Took orders and provided customer service when needed.
  • Delivered food to tables when needed.

Ice Cream Scooper

Chocolate Shoppe Ice Cream
05.2021 - 09.2024
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Offered samples of new ice cream flavors to customers.

Production Manager

Cypher
09.2023 - Current
  • Toured local elementary and middle schools and community organizations to promote performing arts and engage children in creative action.
  • Worked closely with teachers, principals, and community leaders to arange performances.
  • Guided groups of up to 40 people on scheduled tours.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Supported creation of musical and artistic acts.
  • Created and managed tour schedules, inventory lists, set lists, equipment assignments, etc.
  • Maintained professional demeanor by staying and goal-oriented under stressful, fast-paced conditions.
  • Shifted between formal and informal methods of teaching to keep students engaged.

Stage Manager

East Side Players
09.2022 - Current
  • Enforced safety measures due to potential stage equipment hazards.
  • Collaborated with technical crew and cast to safeguard presentation of artistic vision.
  • Worked with director to develop effective use of rehearsal times.
  • Prepared rehearsal studio by gathering set furniture, props, and costumes.
  • Maintained reference copies of production designs and distributed.
  • Distributed production scripts to cast members.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.

Pet Sitter

Self-employed
05.2024 - Current
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Followed pet care instructions for dietary needs and medication regimens.

Theater Technician

Broom Street Theater
01.2025 - 02.2025
  • Operated theatrical light board for community production.
  • Operated theatrical sound board for community production.
  • Recorded and streamed community production.
  • Collaborated with director and actors to ensure the production went smoothly.

Summer Camp Intern

Children's Theater of Madison
07.2023 - 08.2023
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Filled in for other staff members when they were not available for specific events or activities.

Education

High School Diploma -

Madison East High School
Madison
06-2026

Skills

  • Portion control

  • Food preparation

  • Recipe execution

  • Sanitation procedures

  • Cooking techniques

  • Food storage

  • Cleaning procedures

  • Temperature monitoring

  • Animal exercise

  • Customer service

  • Schedule adherence

  • Adaptability and dependability

  • Pet feeding

  • Client relationship management

  • Team communications

  • Time prioritization

  • Strong leadership

  • Group instruction

  • Conflict resolution

  • Public speaking

  • Community involvement

  • Relationship building

  • Flexible and adaptive

Interests

  • Baking
  • Cooking
  • Video Gaming
  • I enjoy helping others and giving back to the community
  • Acting and Theater
  • Music (I play the violin and viola, as well as singing)
  • Photography
  • Hiking
  • Sim Racing

Timeline

BOH Team Member

Noodles & Company
01.2025 - Current

Theater Technician

Broom Street Theater
01.2025 - 02.2025

Pet Sitter

Self-employed
05.2024 - Current

Production Manager

Cypher
09.2023 - Current

Summer Camp Intern

Children's Theater of Madison
07.2023 - 08.2023

Stage Manager

East Side Players
09.2022 - Current

Ice Cream Scooper

Chocolate Shoppe Ice Cream
05.2021 - 09.2024

High School Diploma -

Madison East High School

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