Lucyette Kusche
Orlando,FL
Summary
Friendly and enthusiastic HR Specialist with a solid background in talent acquisition, recruiting, employee relations, payroll, and performance management. Skilled in utilizing data, ATS and HRIS. Strong attention to detail and problem-solving skills. Great team player and coachable.
Overview
14
14
years of professional experience
Work History
HR Specialist
Nurses First Solutions, LLC
04.2023 - Current
- Schedule interviews and pre-employment screenings for Internal hires.
- Screened all applications and conducted phone-screenings.
- Assisted with the onboarding processes for all new hires.
- Conducted background checks, reference checks, drug screens, I-9, for all new hires.
- Ensured all employee documents were up to date and in compliance.
- Attended all job fairs and hiring events
- Managed all applicants through our ATS
- Streamlined payroll processes by implementing efficient data entry and organization techniques, resulting in reduced processing time
- Assisted with the successful transition to a new HRIS system, ensuring seamless integration with the existing payroll processes
- Developed comprehensive training materials for new hires
- Assisted employee related matters, including overtime calculations, leave accruals, and expense reimbursements.
Lead Recruiter
VOCA Staffing
08.2022 - 03.2023
- Enhanced candidate sourcing by utilizing innovative recruitment methods and platforms
- Streamlined recruitment processes for more efficient candidate selection and onboarding
- Worked with different ATS - to source candidates and create pipeline and referrals
- Trained and mentored junior recruiters, enhancing team performance and success rates
- Managed high-volume requisition loads, ensuring timely placement of qualified candidates in open positions
- Specialized in recruiting well-qualified CNA, LPN and RN candidates
- Implemented data-driven strategies to optimize recruitment efforts and improve candidate quality.
HR/Talent Acquisition Specialist
Nurses First Solutions, LLC
02.2020 - 07.2022
- Enhanced candidate experience by streamlining the interview process and providing clear communication throughout all stages
- Cold Calling candidates to build a candidate pipeline
- Assisted with the onboarding processes for all new hires.
- Conducted background checks, reference checks, drug screens, I-9, for all new hires.
- Ensured all employee documents were up to date and in compliance.
- Assisted in developing training materials for internal hires.
- Sourced passive candidates through various channels such as LinkedIn Recruiter, Indeed, and referrals from existing employees
- Provided excellent customer service to both internal and external candidates throughout the entire recruitment lifecycle
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
Senior Sales Coordinator
Sheraton Suites Orlando Airport
01.2019 - 01.2020
- Maintain sales collateral and monitor sales inventory and promotional material
- Trained, coached, and mentored new sales associates for maximum performance
- Assisted Director of Sales and Sales Managers as required
- Strengthened client relationships through regular communication and excellent customer service
- Increased sales revenue by developing and implementing strategic sales plans
- Collaborated with marketing teams to create promotional materials and increase brand awareness
- Streamlined sales processes for increased efficiency and productivity
- Mentored junior sales staff, contributing to their professional growth and development
- Optimized CRM systems for better tracking of leads, prospects, and current clients
- Participated in trade shows and industry events, representing the company professionally and networking effectively
- Negotiated contracts with clients to secure long-term business partnerships.
Administrative Assistant
Lake Nona Realty
01.2018 - 12.2018
- Managing client database and creating candidate pipeline
- Coordinating with Agents to ensure all information was entered into Top Producer System
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Lead Sales Coordinator
Bohemian Celebration Hotel
01.2016 - 12.2017
Reservation Specialist/Group Reservation Coordinator
Yield Management
01.2015 - 12.2015
Lead Group Reservation Coordinator
Hilton Bonnet Creek/Waldorf Astoria Orlando
01.2014 - 12.2014
Front Desk Supervisor
Hilton Ocean Front Resort and Spa Carlsbad CA
01.2013 - 12.2013
Lead Front Desk Agent
Four Seasons Hotel St. Louis MO 63102 USA
01.2010 - 12.2012
Education
Expected in 06/2024 -
SHRM- CP
SHRM Online 05.2024
HR Certification: HRCI - Talent Acquisition, Learning & Development -
Coursera
Online12.2023
Associate degree in hospitality and Tourism Management -
John Donaldson Institute
Port Of Spain, Trinidad06.2002
A-Level: Business Management, Accounting -
Elders School Trinidad
Port Of Spain, Trinidad08.1998
High School Diploma -
St. Dominic's Convent
Trinidad And Tobago 06.1996
Skills
- Leadership Development Training
- Microsoft Office
- Adobe
- Canvas
- E-verifying
- ATS & HRIS
- Accounting Principles
- Time and Attendance Systems
- Employee Relations
- Payroll Processing
References
References available upon request.
Timeline
HR Specialist
Nurses First Solutions, LLC
04.2023 - Current
Lead Recruiter
VOCA Staffing
08.2022 - 03.2023
HR/Talent Acquisition Specialist
Nurses First Solutions, LLC
02.2020 - 07.2022
Senior Sales Coordinator
Sheraton Suites Orlando Airport
01.2019 - 01.2020
Administrative Assistant
Lake Nona Realty
01.2018 - 12.2018
Lead Sales Coordinator
Bohemian Celebration Hotel
01.2016 - 12.2017
Reservation Specialist/Group Reservation Coordinator
Yield Management
01.2015 - 12.2015
Lead Group Reservation Coordinator
Hilton Bonnet Creek/Waldorf Astoria Orlando
01.2014 - 12.2014
Front Desk Supervisor
Hilton Ocean Front Resort and Spa Carlsbad CA
01.2013 - 12.2013
Lead Front Desk Agent
Four Seasons Hotel St. Louis MO 63102 USA
01.2010 - 12.2012
Expected in 06/2024 -
SHRM- CP
HR Certification: HRCI - Talent Acquisition, Learning & Development -
Coursera
Associate degree in hospitality and Tourism Management -
John Donaldson Institute
A-Level: Business Management, Accounting -
Elders School Trinidad
High School Diploma -
St. Dominic's Convent