Lucy Gomez
Costa Mesa,CA
Summary
Dedicated professional with 6+ years of experience serving the community. Strong experience in leading teams, managing projects, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional planning strengths to accomplish complex projects and quickly adapt to changing situations. Skilled in streamlining processes, maintaining strong community relationships, and promoting the values and goals of the organization.
Overview
15
15
years of professional experience
Work History
Guidance Center Supervisor
Waymakers
09.2021 - Current
- Create monthly activities calendar for the center and organized all client events throughout the year, including four large end of the year events for 200+ people hosted for our clients, their families, and community partners.
- Manage Guidance Center projects end to end through proper delegation, proper guidance, and attention to detail.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows in a manner that best served clients and overall objectives.
- Evaluate employee performance and coached and trained to improve areas of needed improvement, while promoting a positive work culture, and encouraged work/life balance.
- Oversee day to day operations at the center, resolve issues, and adjust policies to meet changing client needs.
- Creat budget proposal for all events and ensure that all all expenses stay within budget by using creative strategies to cut cost while maintaining event standards.
- Review all expenses and approve requests for fund replenishment weekly to ensure availability of sufficient funds to meet programmatic needs.
- Maintain relationships with vendors and community partners.
Transition Coordinator/Service Coordinator
Waymakers
11.2018 - 09.2021
- Used a strength-based approach in the Recovery Model and a wraparound philosophy to:
- Provided mental health rehabilitation services once per week in-person or via telehealth to clients ages 0-25, and their families, to assist in acquiring healthy social skills, positive decision-making skills, coping skills, independent living skills, and conflict resolution skills to manage mental health symptoms
- Provided case management services to youth and their families following programmatic “what-ever-it-takes” approach covering a variety of needs and service to assist consumers with being able to achieve care plan objectives
- Coordinated with various community providers such as social workers, probation officers, and any other providers, to allow for efficient continuity of care
- Collaborated with care team on a regular basis to provide updates and organize team meetings internally and with outside providers
- Provided on-call crisis support to consumers to ensure safety and provide needed support to transition towards independent application of gathered skills
- Attended court hearings and assist in coordinating with various court programs in which consumers are involved in to aid them in complying with probation requirements and avoid further legal consequences
- Documented all services rendered in a timely manner following programmatic and Medi-Cal guidelines
- Assisted in training new coordinators
- Found out of the box ideas to engage consumers with mental health services
Youth Specialist
Waymakers, Children’s Crisis Residential
10.2016 - 11.2018
- Effectively carry out program schedule while working in a 2:6 specialist to youth ratio to lead therapeutic groups to assist youth in crisis to stabilize and gain necessary coping mechanisms and structure
- Train and supervise interns to assist in supporting staff carry out all needed job functions, and report any areas of concern to
- Volunteer Coordinator
- Manage crisis situations through strong communication with other specialist to continue flow of programmatic schedule for other youth while thoroughly supporting youth in crisis, and following proper protocols for actively suicidal youth
- Observe and document client’s engagement in activities throughout the day and note concerning behaviors
- Provide aftercare resources and community linkage to youth and their families to allow for successful reintegration of youth back into the home.
Mentor
Big Brothers and Big Sisters of Orange County
02.2014 - Current
- Provide a supportive presence and be a role model for “Little Sister” by taking youth to an outing once a month in the community to allow little to be exposed to positive experiences, coping skills, ideas for the future.
Education
Bachelor of Arts - Psychology And Social Behavior
University of California, Irvine
Irvine, CA06.2017
Bachelor of Arts - Criminology, Law, And Society
University of California, Irvine
Irvine, CA06.2017
Skills
- Event Planning
- Project Management
- Manage Budgets
- Motivational Leadership
- Workflow Processes
- Enrichment Activities
- Staff Development
- Proficient use of G Suite and Microsoft Office
- Vendor Relations and Negotiations
- Facility Tours with Professional Partners
- Adaptablitiy
Languages
Spanish
Native or Bilingual
Timeline
Guidance Center Supervisor
Waymakers
09.2021 - Current
Transition Coordinator/Service Coordinator
Waymakers
11.2018 - 09.2021
Youth Specialist
Waymakers, Children’s Crisis Residential
10.2016 - 11.2018
Mentor
Big Brothers and Big Sisters of Orange County
02.2014 - Current
Bachelor of Arts - Psychology And Social Behavior
University of California, Irvine
Bachelor of Arts - Criminology, Law, And Society
University of California, Irvine
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