Lucylle Wyrick
Las Vegas,Nevada
Summary
Meticulous Medical Records Clerk, processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Experienced MRI Technologist Assistant providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
03.2023 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Medical Records
Steinberg Diagnostic Medical Imaging
08.2022 - 01.2023
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Input data into computer programs and filing systems.
- Maintained accuracy, completeness and security for medical records and health information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
MRI Technologist Assistant
Steinberg Diagnostic Medical Imaging
08.2022 - 01.2023
- Handled private and confidential information in compliance with hospital policies and procedures.
- Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Transported patients between rooms and appointments or testing locations.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Barista
Dutch Bros
07.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Education
Bachelor of Science - Nursing
College of Southern Nevada
Las Vegas, NV2026
High School Diploma -
Centennial High School
Las Vegas, NV05.2022
Skills
- Observation Documentation
- Companionship
- Quick Problem Solver
- Maintain Patient Confidentiality
- Patient Data Collection
- Verbal and Written Communication
- Electronic Recordkeeping
Timeline
Barista
Starbucks
03.2023 - Current
Medical Records
Steinberg Diagnostic Medical Imaging
08.2022 - 01.2023
MRI Technologist Assistant
Steinberg Diagnostic Medical Imaging
08.2022 - 01.2023
Barista
Dutch Bros
07.2021 - 10.2022
Bachelor of Science - Nursing
College of Southern Nevada
High School Diploma -
Centennial High School
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