Summary
Overview
Work History
Education
Skills
Awards
Highlights
Summary
References
Timeline
Generic

Lucyna Brusikiewicz

Clemmons,NC

Summary

Dynamic server with extensive experience at Duke’s Restaurant, known for excellence in customer service and strong team building skills. Demonstrates a proven ability to train new staff and deepen menu knowledge, resulting in consistently exceptional guest experiences. Proficient in POS systems and dedicated to maintaining high standards in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Server

Duke’s Restaurant (Diner)
Winston Salem, NC
07.2012 - Current
  • Maintaining customer satisfaction in a fast paced restaurant
  • Implementing team work among servers
  • Thorough menu knowledge and substitution options, making sure patrons receive what they want within establishments capabilities

Head Server

2520 Tavern
Clemmons, NC
01.2012 - 12.2019
  • Training of all new hired servers
  • Creating the menu knowledge test
  • Demonstrate genuine hospitality and establishing rapport with guests
  • Precisely describe menu items and daily features
  • Thorough wine list knowledge
  • Implementing team work in aspects of FOH operations
  • Closing all of the night shifts, making sure the side work was performed appropriately
  • Aloha system

Server

O’So Eats
Winston Salem, NC
01.2010 - 01.2012
  • Taking guests orders and handled customer service requests
  • Maintaining customer satisfaction
  • Working most of closing shifts, and reassuring all the side work was performed to our standards
  • Thorough menu and wine list knowledge
  • Working on POS system

Education

Associate of Arts - Theater Arts

University of Theatre And Arts
Poland
01-1988

High School Diploma -

Hoffman’s Middle School
Poland
01-1982

Computer Programming - Information Systems

Durham Tech
Durham, NC

Skills

  • Customer service
  • Menu knowledge
  • POS system
  • Wine list knowledge
  • Team building
  • Employee training
  • Multitasking and organization

Awards

Carolina Inn, Twice nominated for the employee of the month

Highlights

Money handling procedure, Team leader, Customer focused, Trainer, Accurate and detail oriented, Dedicated and dependable, Scheduling, Inventory management, Staff training, Customer satisfaction, Employee relations, Detail-oriented, Strong leader

Summary

Bringing enthusiasm, dedication and exceptional work ethic. High energy and outgoing with a dedication to positive guest relations. Proficient knowledge of food, wine and spirits., Skilled restaurant Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards.

References

References available upon request.

Timeline

Server

Duke’s Restaurant (Diner)
07.2012 - Current

Head Server

2520 Tavern
01.2012 - 12.2019

Server

O’So Eats
01.2010 - 01.2012

Associate of Arts - Theater Arts

University of Theatre And Arts

High School Diploma -

Hoffman’s Middle School

Computer Programming - Information Systems

Durham Tech

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