Ludenie Jean
Philadelphia,PA
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
1
1
Language
6
6
years of professional experience
Work History
Crew Member
Villa Vision One
New Jersey
06.2024 - 10.2025
- Maintained clean, organized environment to enhance customer satisfaction and ensure safety.
- Collaborated with team members to achieve daily company goals through efficiency and fostering a positive work environment.
- Enhanced interpersonal skills by assisting diverse clientele.
Service Manager
Chipotle
Jersey City, New Jersey
05.2023 - 06.2024
- Coached team to deliver quality customer experiences in high-pressure environment, enhancing overall satisfaction.
- Resolved conflicts through quick decision-making, demonstrating leadership in childcare settings.
- Practiced sanitation and reinforced safety-first habits to ensure compliance with food safety standards.
Cashier/Crew member
Chipotle
Jersey City, New Jersey
06.2022 - 05.2023
- Delivered excellent customer service during peak hours with a calm and professional demeanor.
- Utilized teamwork and time management skills to ensure smooth operations in childcare environments.
- Supported customers with clear communication and empathetic service to enhance their experience.
Private Babysitting Service
New Jersey
06.2019 - 06.2022
- Provided care for children ages 3 months to 10 years in family homes.
- Supported children’s daily routines including meals, naps, homework, and bedtime.
- Organized educational games, arts and crafts, and outdoor activities.
- Maintained open communication and collaborated with the parents to meet each child’s needs.
- Focused on building emotional well-being to support better learning, reduce behavioral issues and help children feel safe and secure.
Cashier/Sales Associate
Kid City
Jersey City, New Jersey
01.2021 - 09.2021
- Assisted families in selecting suitable products for their needs.
- Ensured a clean, safe, and welcoming environment for families and children.
- Facilitated communication with non-English speakers by providing translations in French and Haitian Creole.
Intern
Jersey City Summer Internship
Jersey City, New Jersey
07.2019 - 08.2019
- Organized office records with attention to detail, facilitating efficient access to information in a collaborative environment.
- Developed responsibility, time management, and team coordination skills through hands-on experience.
Education
High School Diploma -
Hudson County Community College
Jersey City, New Jersey09-2026
Skills
- Customer Interaction
- Positive Attitude
- Team leadership
- Conflict resolution
- Customer Communication
- Menu Planning
- Safety, Sanitation & First Aid
- Computer documentation
- Basic Food Preparation
- Cash handling
- Food safety certification
- Serving experience
- Employee training
- Kitchen safety
- Team collaboration
- Customer service
- Team collaboration
- Multitasking
- Time management
- Problem-solving
- Customer Experience
- Taking orders
- Attention to detail
- Cash handling
- Data entry
- Customer Interaction
Education
LANGUAGES
Fluent in French and Haitian Creole
Timeline
Crew Member
Villa Vision One
06.2024 - 10.2025
Service Manager
Chipotle
05.2023 - 06.2024
Cashier/Crew member
Chipotle
06.2022 - 05.2023
Cashier/Sales Associate
Kid City
01.2021 - 09.2021
Intern
Jersey City Summer Internship
07.2019 - 08.2019
Private Babysitting Service
06.2019 - 06.2022
High School Diploma -
Hudson County Community College