Ludiannys Castaneda - Resendiz
B&I Masonry Inc.
Dover
2
Languages
1
Certification
2027
years of professional experience
Experienced operations and customer service professional with a background managing business operations, client relationships, employee coordination, payroll, vendor partnerships, and administrative processes. Skilled in managing documentation, maintaining strong business relationships, and supporting the day-to-day needs of an organization.
Work History
Mobile Notary Public
- Provided professional notarization services for individuals, businesses, and organizations.
- Verified identities, reviewed documents for completeness, and ensured compliance with state notary requirements.
- Managed client scheduling, communications, payments, and appointment coordination.
- Maintained accurate records, notary journals, and required documentation.
- Delivered reliable customer service while managing an independent client base.
Business Owner /Operations Manager
8 Years 10 Months- Managed payroll, employee records, and administrative processes
- Handled customer inquiries, service issues, and client communications.
- Negotiated vendor agreements, pricing, and service contracts.
- Reviewed and executed business contracts and maintained company documentation.
- Managed employee liability insurance, compliance requirements, and vendor relationships.
- Directed daily business operations, including scheduling, workflow, and administrative functions.
Skills
Customer Service & Client Support
Data Entry & Record Management
Administrative Support
Document Management
Confidential Information Handling
Scheduling & Coordination
Payroll Administration (Intuit)
Vendor & Client Relations
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Owner /Operations Manager
B&I Masonry Inc.
10.2017 - CurrentRead More
Mobile Notary Public
(Independent Contractor)
2023 - CurrentRead More