Looking to seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. organized and dependable candidate successful at managing multiple priorities with a positive attitude. willingness to take on added responsibilities to meet team goals.
Hi, I’m
LUDINAH VATEL
College Student
Miami,FL
Summary
Overview
1
year of professional experience
Work History
Harte Hanks
Customer Support Agent
04.2023 - Current
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Vector Marketing And Cutco Products
Sales Representative
02.2022 - 04.2023
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Education
Georgia State UniversityAtlanta, GA
Bachelor of Arts from Business Administration And Management
05.2026
University Overview
Doctors Charter SchoolMiami, FL
High School Diploma
06.2022
University Overview
- Honor Roll 2018-2022
- 3.7 GPA
Skills
- Report Preparation
- Critical Thinking
- Active Listening
- Conflict Mediation
- Customer Inquiries
- Customer Service
- Conflict Resolution
- Research
Timeline
Customer Support Agent
Harte Hanks
04.2023 - Current
Sales Representative
Vector Marketing And Cutco Products
02.2022 - 04.2023
Georgia State University
Bachelor of Arts from Business Administration And Management
Doctors Charter School
High School Diploma
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