Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ludivina Soriano

Fresno,CA

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

10
10
years of professional experience

Work History

Caregiver

Extra Catering Home Care
Fresno, CA
05.2023 - Current
  • Recorded client status progress and challenges in logbooks and reports.
  • Coordinated transportation services for clients when necessary.

Airport Customer Service Agent

UniFI Aviations
Fresno, CA
10.2021 - 08.2022
  • Maintained cleanliness of assigned work area at all times including counters, floors, walls, windows.
  • Processed various forms of payment and applied travel vouchers to help customers obtain tickets.

Food and Beverage Server

Chukchansi Gold Resort & Casino
Coarsegold, CA
11.2020 - 04.2021
  • Prepared and served drinks and food items according to company standards.
  • Greeted and seated customers in a timely and friendly manner.

Player Services Representative

Table Mountain Casino
Friant, CA
10.2018 - 03.2019
  • Responded promptly to guest inquiries or complaints in a courteous manner.
  • Invited guests to join loyalty programs and special promotions to stay connected.

Lead Beverage Server

Chukchansi Gold Resort & Casino
Coarsegold, CA
08.2016 - 09.2018
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Managed opening, closing duties such as setting up, breaking down the bar area.
  • Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.

Food and Beverage Attendant

The Terraces At San Joaquin Gardens
Fresno , CA
08.2015 - 08.2016
  • Managed inventory and restocked food and beverage supplies as needed.
  • Maintained cleanliness and organization of the dining area, counters, and kitchen space.
  • Filled and served various beverages for customers.

Education

High School Diploma -

Fresno High School
Fresno, CA
08-1994

Skills

  • Efficient multitasking
  • Excellent customer service
  • Order accuracy
  • Reliability and punctuality
  • Point-of-sale system
  • Hospitality and accommodation

Timeline

Caregiver

Extra Catering Home Care
05.2023 - Current

Airport Customer Service Agent

UniFI Aviations
10.2021 - 08.2022

Food and Beverage Server

Chukchansi Gold Resort & Casino
11.2020 - 04.2021

Player Services Representative

Table Mountain Casino
10.2018 - 03.2019

Lead Beverage Server

Chukchansi Gold Resort & Casino
08.2016 - 09.2018

Food and Beverage Attendant

The Terraces At San Joaquin Gardens
08.2015 - 08.2016

High School Diploma -

Fresno High School

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Ludivina Soriano