Ludmila Dynia
Brunswick,Ohio
Summary
Experienced resource and shared services manager adept at overseeing global resource allocation for technical and professional teams. Proven project coordinator skilled in managing pre-sales, delivery and post sales activities, facilitating stakeholder communication, and optimizing workflows to ensure project alignment and efficient delivery. Committed to driving operational excellence and achieving business objectives
Overview
41
41
years of professional experience
Work History
Pre Sales Resource Manager
Black Box Inc
04.2015 - 10.2025
- Collaborated closely with sales and technical teams to identify, allocate, and deploy skilled resources, improving proposal quality and increasing IT solution win rates.
- Facilitated seamless communication between cross-functional teams to ensure alignment of project goals, deliverables, and client expectations.
- Implemented process improvements that enhanced team responsiveness, resulting in higher client satisfaction and streamlined pre-sales operations.
- Built and maintained strong relationships with key stakeholders to align sales strategies with overall business objectives.
- Leveraged CRM tools and analytics to optimize resource utilization, improve forecasting accuracy, and support data-driven decision-making.
- Maintained a comprehensive resource database to simplify pre-sales staffing and forecasting processes.
- Drove consistent, process-oriented resource deployment, achieving 90%+ SLA compliance across assignment-related KPIs and contributing to improved operational efficiency.
Project Coordinator
Black Box Inc
01.1990 - 04.2015
- Highly experienced Project Coordinator with over 25 years of success managing complex, cross-functional projects in the telecommunications industry.
- Skilled at aligning technical and business requirements to deliver effective, client-focused solutions.
- Proven ability to oversee projects from inception to completion while maintaining strict adherence to quality standards, timelines, and budgets.
- Expert in coordinating multidisciplinary teams, managing vendor and client relationships, and negotiating contracts to ensure service delivery meets or exceeds expectations.
- Adept at leveraging ERP systems to accurately track project costs, timelines, and resources, improving workflow efficiency and providing real-time data for stakeholder reporting.
- Recognized for exceptional attention to detail, strong communication skills, and a consistent track record of delivering multiple projects on time and within budget.
Accounts Payable
Black Box Inc
04.1985 - 11.1989
- Managed high-volume accounts payable processes ensuring timely and accurate invoice processing within the telecommunications sector.
- Reconciled vendor statements and maintained detailed records to support audit readiness and financial reporting requirements.
- Collaborated with cross-functional teams to resolve invoice discrepancies and vendor inquiries, enhancing vendor relationships and payment accuracy.
Skills
- Salesforce
- ServiceNow
- Microsoft Office
- WebEx & Microsoft Teams
- SharePoint
- Smartsheet
- Oracle
- PeopleSoft
- Clarify
Core Responsibilities And Skills
- Global resource allocation
- Project coordination and management
- Workflow optimization
- Lifecycle oversight
- Team Collaboration
- Operational excellence and business objectives
- Problem-solving
Timeline
Pre Sales Resource Manager
Black Box Inc
04.2015 - 10.2025
Project Coordinator
Black Box Inc
01.1990 - 04.2015
Accounts Payable
Black Box Inc
04.1985 - 11.1989