Ludovic Benjamin
Elmont,NY
Summary
Enthusiastic and detail-oriented banking professional with over two years of customer service experience. Proven ability to process financial transactions with accuracy and efficiency. Skilled in maintaining compliance with banking regulations and providing exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Consultant
FlagStar Bank
New Hyde Park, NY
01.2023 - Current
- Open new accounts (savings, checking, certificates) per customer needs, ensuring accurate documentation
- Process customer financial transactions in compliance with bank regulations and guidelines
- Provide information and assistance to customers via various communication channels
- Assist in achieving branch sales goals through proactive sales activities and referrals
- Handle various customer transactions, including cash, check, and ATM deposits
- Manage vault operations and assist with ATM settlements
- Perform special projects and additional duties as required.
Legal Administrative Assistant
Hassin Law Group
Rockville Centre, NY
02.2018 - 01.2019
- Handled general office duties, including drafting legal documents and correspondence
- Directed phone calls, took detailed messages, and filed confidential documents
- Entered client information into databases and greeted office visitors.
Cashier/Customer Service
CVS Pharmacy
Valley Stream, NY
04.2015 - 07.2015
- Managed cash transactions and provided customer assistance
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Security Officer
Allied Barton
Old Westbury, NY
01.2015 - 05.2015
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Enforced access control measures in accordance with established procedures.
- Reported incidents and medical emergencies.
Automated Logistical Specialist
U.S. Army, Active Duty
Texas
06.2013 - 04.2015
- Managed dispatch and maintenance of various vehicles
- Conducted system backups and managed multi-million dollar equipment
- Assigned maintenance tasks and managed databases
- Organized and maintained inventory levels according to established standards.
- Developed automated logistical processes for tracking materials and equipment.
Education
Bachelor of Business Administration in Management & Entrepreneurship -
Hofstra University
01.2022
Associate of Applied Science in Administrative Business Technology-Support -
Nassau Community College
01.2018
Skills
- Customer Service Experience
- Financial Transaction Processing
- Cash Handling and Vault Operations
- Compliance with BSA/AML and OFAC Regulations
- Administrative Experience
- Legal Drafting
- English Translation
- Fluent in Haitian Creole
- Account Management
Certification
- Driver's License
- CPR Certification
Key Qualifications
- Flexible to travel and work in other branches based on business needs.
- Ability to work a flexible schedule.
- Capable of attending full-time training (M-F, 9 am-5 pm) for 5 weeks.
- Strong team player with excellent group collaboration skills.
Languages
Haitian Creole
Native/ Bilingual
Timeline
Client Consultant
FlagStar Bank
01.2023 - Current
Legal Administrative Assistant
Hassin Law Group
02.2018 - 01.2019
Cashier/Customer Service
CVS Pharmacy
04.2015 - 07.2015
Security Officer
Allied Barton
01.2015 - 05.2015
Automated Logistical Specialist
U.S. Army, Active Duty
06.2013 - 04.2015
Bachelor of Business Administration in Management & Entrepreneurship -
Hofstra University
Associate of Applied Science in Administrative Business Technology-Support -
Nassau Community College