Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luduwica Ramirez-Campos

Las Vegas

Summary

Dedicated and disciplined U.S. military veteran with strong leadership, communication, and problem-solving skills. Transitioning into the administrative field with a keen interest in project management. Currently pursuing an Associate of Science in Project Management to build on my background in team leadership and operations coordination. Adept at managing high-stakes situations, working under pressure, and maintaining a solutions-oriented approach to problem-solving. Passionate about helping others, fostering a positive work environment, and driving organizational success through effective management and collaboration. Eager to contribute to a dynamic team while growing professionally within the administrative and project management sectors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Forklift Production

Discount Forklifts
01.2024 - 06.2024
  • Collaborated with team members to complete special projects, such as reorganizing storage areas or relocating large quantities of inventory.
  • Contributed to a safe work environment by adhering to safety protocols and promptly reporting any hazards or incidents.
  • Maintained a clean and organized workspace by disposing of waste materials properly and keeping aisles clear of obstacles.
  • Painted forklifts to meet quality standards.
  • Ensured website reflected real-time inventory and sales updates.

Customer Service Representative

Inspiretech
01.2022 - 06.2022
  • Effectively managed high-pressure situations, consistently maintaining professionalism and resolving conflicts to ensure customer satisfaction.
  • Resolved customer complaints with empathy and understanding, fostering long-term customer loyalty and repeat business.
  • Handled escalated customer calls and inquiries efficiently, finding mutually beneficial solutions that aligned with company policies.
  • Provided timely responses to customer requests for products, services, and detailed company information, ensuring accurate communication.
  • Developed and maintained in-depth product knowledge to offer personalized recommendations, enhancing the overall customer experience.

Combat Engineer

8th Engineer Battalion, Fort Hood, Texas
06.2019 - 08.2021
  • Provided administrative support to directly supervised soldiers, ensuring efficient operations.
  • Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Builds bunkers and airfields
  • Read and implemented Army regulations and policies to ensure compliance with organizational directives.
  • Prepared forms and applications using various computer systems, maintaining data accuracy for effective training facilitation.

Education

High School Diploma -

Sierra Nevada, Job Corp
01.2016

Associate of Science - Project Management

College of Southern Nevada
Las Vegas, NV
05-2026

Skills

  • Typing 45 WPM
  • Microsoft Office Training
  • Leadership/Training
  • Customer Service
  • Data Retrieval
  • Quality Assurance
  • Risk Management
  • Logistic Competencies
  • Conflict Resolution
  • Interpersonal Communication
  • Customer-centric attitude

Certification

  • OSHA 30 Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Forklift Production

Discount Forklifts
01.2024 - 06.2024

Customer Service Representative

Inspiretech
01.2022 - 06.2022

Combat Engineer

8th Engineer Battalion, Fort Hood, Texas
06.2019 - 08.2021

High School Diploma -

Sierra Nevada, Job Corp

Associate of Science - Project Management

College of Southern Nevada

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Luduwica Ramirez-Campos