LueChandra McKnight
Cary,NC
Overview
30
30
years of professional experience
Work History
Project Coordinator
WakeMed Area Health Education Center (AHEC)
Raleigh, NC
09.2013 - Current
- Implement education programs and services of Wake AHEC
- Administrative support for programs and services, computer data entry and retrieval, and customer service to healthcare providers in 9 different counties
- Maintain highly accurate records of educational activities including, but not limited to, registrations and financial records in statewide databases and disbursements
- Increased revenue by 10%, adding new fees to invoice payments
- Developed a lean auditing process that is more manageable and accurate at quarterly and annual audit review
Clinical Nutrition Technician
Western WakeMed, Health & Hospital
Cary, NC
01.2004 - 01.2013
- Acted as a liaison between Registered Nurses and the Food/Nutrition Service Department
- Performed qualitative and quantitative lean production. Collected 30 surveys monthly and uploaded data in Excel for quarterly budget decisions
- Maintained a high level of customer satisfaction
- Assisted Registered Dietitian in patient meal planning and diet updates
- Troubleshooted customers' inquiries related to menu options
- Mentored and trained new employees.
- Supervised and operated the diet office
- Supervised a staff of 5 people
Server
Jordan Oaks Retirement Community
Cary, NC
07.2001 - 05.2003
- Planned and served meals for the residents
Server
Woodland Terrace Senior Living
Cary, NC
04.1999 - 06.2001
- Planned and catered meals for the residents
Technical Specialist
MCI-WORLDCOM
Cary, NC
01.1995 - 01.2002
- Provided technical support to large accounts by troubleshooting customer inquiries related to network outages
- Performed maintenance of existing customer hierarchies, which included reviewing and implementing changes and additions as directed by account teams
- Assisted account teams with addressing customers’ billing and reporting requirements
- Managed CORE production, enhancements, and problem areas as communication by marketing division and finance
- Reduced office expenses by finding smarter solutions for vendors, suppliers, and services
- Trained and mentored new employees
Timeline
Project Coordinator
WakeMed Area Health Education Center (AHEC)
09.2013 - Current
Clinical Nutrition Technician
Western WakeMed, Health & Hospital
01.2004 - 01.2013
Server
Jordan Oaks Retirement Community
07.2001 - 05.2003
Server
Woodland Terrace Senior Living
04.1999 - 06.2001
Technical Specialist
MCI-WORLDCOM
01.1995 - 01.2002
Similar Profiles
Kayli RobinsonKayli Robinson
Program Assistant Intern at Bayou North Area Health Education Center, AHECProgram Assistant Intern at Bayou North Area Health Education Center, AHEC
Aishwarya Anand TatapudiAishwarya Anand Tatapudi
Student Coordinator at Auraria Higher Education Center (AHEC)Student Coordinator at Auraria Higher Education Center (AHEC)
Rob PuglieseRob Pugliese
Community Safety Tech at AHEC-Auraria Higher Education CenterCommunity Safety Tech at AHEC-Auraria Higher Education Center
MUBARIK KHANMUBARIK KHAN
Principal Security Engineer at VerizonPrincipal Security Engineer at Verizon
Shaunna (Xiaoying) ShenShaunna (Xiaoying) Shen
Associate Professor at Department of Surgery, Duke UniversityAssociate Professor at Department of Surgery, Duke University