Lueretta Grace Rogers
El Dorado,AR
Summary
Greeting hundreds of customers per day, counting money, collecting payments and handling customer complaints. Floated around the store to help any department that needed me. Committed to ensuring each customer received outstanding service by providing a friendly and helpful environment. A few areas of expertise are professionalism with customer communication, computer technology, and creating the best work environment possible while getting the job done.
Overview
4
4
years of professional experience
Work History
Curbside Shopper
Brookshire's Grocery Company
11.2021 - 08.2022
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Customer Service Cashier
Brookshire's Grocery Company
02.2018 - 09.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
El Dorado High School
El Dorado, AR05.2021
Skills
Customer Service
Communication
Time Management
Computer Skills
Public Relations
Microsoft
Office Management
Research & Sales
Guest Services
Planning and Organization
Timeline
Curbside Shopper
Brookshire's Grocery Company
11.2021 - 08.2022
Customer Service Cashier
Brookshire's Grocery Company
02.2018 - 09.2020
High School Diploma -
El Dorado High School
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