Luftansa D. Alfred

• Gave immediate attention to clients upon their arrival and ensured effective networking between them and the appropriate parties
• Ensured prompt handling of incoming phone calls and efficient redirection to the correct departments.
• Efficiently managed appointment scheduling and client record maintenance.

• Personal Care: Assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.
• Mobility Assistance: Helping clients move around the house, getting in and out of bed, and transferring to and from wheelchairs.
• Medication Management: Remind time and ensure medications are followed according to prescribed dosages.
• Meal Preparation: Planning, preparing, and sometimes feeding nutritious meals based on dietary needs and preferences.
• Housekeeping: Performing light housekeeping tasks, such as cleaning, laundry, and organizing.
• Transportation: Driving clients to appointments, errands, and social activities.
• Health Monitoring: Observing and reporting changes in the client's condition to family members or healthcare professionals.
• Safety Supervision: Ensuring a safe environment by preventing falls, accidents, and other potential hazards.
  
  

• Driving Long Distances: Operating a commercial truck for extended periods, often for days or weeks at a time, to deliver goods to various destinations.
• Route Planning: Planning and following efficient routes to ensure timely delivery while adhering to federal and state regulations.

• Answering Inbound Calls: Responding to a high volume of customer calls, addressing their questions and concerns related to banking products and services.
• Account Management: Assisting customers with managing their accounts, including balance inquiries, transaction history, and account updates.
• Problem Resolution: Resolving customer issues related to credit card transactions, billing discrepancies, and payment inquiries.

• Processed customer transactions accurately and efficiently.
• Assisted customers with product inquiries and returns.
• Maintained a clean and organized checkout area.
• Handled cash, credit, and debit transactions, ensuring accuracy.

• Package Handling: Ensuring packages are properly secured in the vehicle to prevent damage during transit and verifying the accuracy of delivery orders before departure.
• Customer Service: Providing excellent customer service by communicating effectively, being punctual, and handling any delivery-related issues or complaints professionally.

• Package Handling: Ensuring packages are properly secured in the vehicle to prevent damage during transit and verifying the accuracy of delivery orders before departure.
• Customer Service: Providing excellent customer service by communicating effectively, being punctual, and handling any delivery-related issues or complaints professionally.

• Surveillance: Monitoring surveillance cameras, security systems, and alarm systems to detect and prevent unauthorized activities.
• Patrolling: Conduct regular patrols of the premises, both on foot and by vehicle, to ensure security and safety.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Helped patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
• Perform electrocardiograms (EKGs) and phlebotomy as needed.