Lugielene Eisenman
South San Francisco,United States
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Integrated background in travel retail and human resources operations.
Overview
10
10
years of professional experience
Work History
Human Resources Coordinator
DoubleTree by Hilton San Francisco Airport
09.2022 - Current
- Acts a primary support to the Human Resource Director in the day-to-day activities
- Responsible for sourcing and attracting applicants through online channels, such as LinkedIn and other professional networks
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Compiles candidate resumes and conducts phone pre-screening and in person interviews
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with Departmental Heads
- Deliver training, induction and onboarding to new hired employees
- Administers employee record systems to include compensation, performance management, and maintenance of employee records
- Coordinates meetings, events, and activities with the HR Department staff
- Design and create materials for in-house events
- Ensure office is neat, organize and efficiently stacked with any or all materials required
- Ensure departmental schedules are organized and coordinated smoothly to meet business demands.
Learning and Development Specialist
Dubai Duty Free
03.2020 - 06.2020
- Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
- Design and create training manuals, online learning modules, and course materials
- Review training materials from a variety of sources and choose appropriate materials
- Deliver training to employees using a variety of instructional techniques
- Assist in the evaluation of training programs.
Human Resources Assistant-Recruitment
Dubai Duty Free
08.2019 - 02.2020
- Provides information by answering communications; referring special communications to appropriate person
- Obtains and orients temporary help by forwarding requirements and criteria to temporary services; providing information and directions
- Maintains human resources records by maintaining applications, resumes, and applicant logs
- Verifies candidates background by contacting references
- Enrolls new employees by issuing forms and applications, verifying completion.
Administrative Staff - Duty Manager's Office
Dubai Duty Free
06.2018 - 07.2019
- Prioritizes emails for follow up by executive
- May direct emails to other parties for response
- Pro-actively escalates issues that need manager's immediate attention
- Maintains confidential material related to employees and company operations
- Responsible for general office administration tasks such as filing, copying, collating/stapling, etc.
Sales Assistant / Customer Service Associate
Dubai Duty Free
01.2016 - 05.2018
- Utilize suggestive selling techniques to maximize and accessorize a sale
- Responsible for daily interaction with and service and support of both internal and external customers
- Provide an engaging in store experience through interacting with customers and supporting teammates on the sales floor.
Store Manager II
Giordano - TFB Incorporated
04.2014 - 12.2015
- Participate with management in interviewing, hiring, and training employees
- Reports market activity to management by monitoring and analyzing competitive price list and products
- Identify trends and recommend proactive or remedial action to manage business situations.
Education
Bachelor of Arts in Interdisciplinary Studies - Communications
University of St. La Salle
Bacolod City, Negros Occidental01.2013
Skills
- Has the ability to always remain tactful, with the ability to handle and prioritize multiple tasks
- Proficient in English, Tagalog, Hiligaynon, Cebuano both spoken and written
- Excellent telephone and in-person skills; able to quickly establish rapport with clients, identify needs, and match them with appropriate resources
- Highly organized, efficient, and energetic; able to work with limited supervision
- Exceptional communication and interpersonal skills and an ethical mindset
- Strong problem-solving skills and conflict resolution
- Knowledgeable in various systems (ie Microsoft Office, ADP, Taleo, and Google Suite)
- Hiring and Onboarding
- Benefits and payroll coordination
- Employee Engagement Strategies
- Training Needs Analysis
- Recruitment
- Labor Relations Coordination
- Performance Optimization
- HR Policies Compliance
Timeline
Human Resources Coordinator
DoubleTree by Hilton San Francisco Airport
09.2022 - Current
Learning and Development Specialist
Dubai Duty Free
03.2020 - 06.2020
Human Resources Assistant-Recruitment
Dubai Duty Free
08.2019 - 02.2020
Administrative Staff - Duty Manager's Office
Dubai Duty Free
06.2018 - 07.2019
Sales Assistant / Customer Service Associate
Dubai Duty Free
01.2016 - 05.2018
Store Manager II
Giordano - TFB Incorporated
04.2014 - 12.2015
Bachelor of Arts in Interdisciplinary Studies - Communications
University of St. La Salle
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