Experienced assistant manager with a demonstrated history of providing operational support and leadership in fast-paced environments. Proven ability to effectively coordinate tasks, mentor staff, and ensure seamless workflow. Adept at problem-solving and optimizing processes to drive efficiency and achieve organizational objectives.
Overview
10
10
years of professional experience
Work History
Security Guard
Liberty Protection Services
Oklahoma City, OK
07.2024 - Current
Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
Responded quickly to emergency situations to assess and deflect issues.
Completed full building and grounds patrols to spot and investigate concerns.
Store Associate
7-11
Oklahoma City, OK
02.2022 - 07.2024
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Project Team Associate (overnight)
Walmart
Moore, OK
06.2023 - 08.2023
Coordinate with project managers to plan and execute warehouse projects
Manage inventory levels and ensure accurate stock counts
Oversee receiving and storing of goods
Implement process improvements to streamline operations and reduce costs
Maintain a safe and organized working environment
Assistant Manager
Oklahoma Dispensary Supply(Trifecta)
Moore, OK
06.2022 - 06.2023
Supervise day-to-day warehouse operations, including receiving, storing, and distributing medical marijuana products
Ensure compliance with state regulations and industry standards for inventory management and security protocols
Train and mentor warehouse staff on safety procedures, product handling, and compliance requirements
Develop and implement efficient workflows to maximize productivity and minimize errors
Conduct regular audits to monitor inventory levels, track product movements, and identify areas for improvement
Address customer inquiries and resolve issues related to product availability, order fulfillment, and shipping logistics
Store Associate
JD Sports Fashion
Penn Square Mall
11.2021 - 02.2022
Greet customers upon arrival and provide personalized assistance throughout their shopping experience
Recommend products based on customer needs and preferences, utilizing knowledge of sports fashion trends and product features
Process transactions accurately and efficiently using POS systems, handling cash and credit card payments
Maintain a clean and organized store environment, including restocking shelves, folding clothes, and arranging displays
Assist with inventory management tasks such as receiving shipments, conducting stock counts, and replenishing merchandise
Collaborate with team members to achieve sales targets and promote upselling opportunities
Handle customer inquiries, complaints, and returns professionally, ensuring customer satisfaction and retention
Stay updated on promotions, new arrivals, and store policies to provide accurate information to customers
Order Puller
Hobby Lobby
OKC, OK
09.2020 - 12.2021
Retrieve items from warehouse shelves based on order specifications and pick lists
Verify accuracy of orders by comparing items picked to order invoices or manifests
Utilize handheld scanners or computer systems to track inventory movements and update order statuses
Package orders securely and prepare them for shipping, ensuring proper labeling and documentation
Organize picked items in designated staging areas for shipment or delivery
Collaborate with warehouse team members to prioritize orders and meet deadlines
BoH team member
Hollie's Flatiron Steakhouse
Moore, OK
02.2015 - 07.2017
Prepare and cook food items according to restaurant recipes and quality standards
Assist with food preparation tasks such as chopping vegetables, marinating meats, and assembling ingredients
Maintain cleanliness and sanitation of kitchen equipment, workstations, and food storage areas
Follow proper food safety procedures and adhere to health code regulations
Communicate effectively with kitchen team members to ensure smooth coordination during busy service periods
Assist with receiving and storing food deliveries, rotating stock, and monitoring inventory levels
Uphold restaurant policies and procedures, including dress code, attendance, and punctuality
Education
Associate's Degree - business management
Northeastern Oklahoma A&M College
Miami, Oklahoma
12.2020
Skills
Communication and interpersonal skills
Time management and organization
Problem-solving and critical thinking
Team management and collaboration
Project planning and execution
Decision-making and strategic planning
Willingness to learn new technologies
Adaptability to changing environments
Continuous self-improvement and professional development
Customer relationship management
Conflict resolution and problem-solving
Active listening and empathy
Safety protocols and procedures
Product/service knowledge and expertise
Knowledge of regulatory compliance
Accomplishments
Led a team in achieving a 98% on-time delivery rate for project materials.
Received commendation for outstanding performance and dedication to project success.
Successfully maintained 100% compliance with state regulations during regulatory inspections.
Led training initiatives that improved employee morale and reduced workplace accidents.