Luigi John
Spokane
Summary
Compassionate Certified Medical Assistant skilled in patient care, vital sign assessment, and medical terminology. Committed to enhancing patient experiences through effective communication and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA)
Chas Health
Spokane
10.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Recorded patient medical histories and vital signs accurately.
- Educated patients on treatment plans and health management strategies.
- Processed insurance information and maintained patient confidentiality diligently.
- Collaborated with nursing staff to ensure seamless patient care delivery.
- Maintained medical supplies inventory and ordered necessary items regularly.
- Utilized electronic health record systems for documentation and information retrieval.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department.
- Collected urine samples from patients for drug screens or pregnancy tests.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Processed payments from patients accurately using cash registers or computerized systems.
- Assisted with scheduling patient appointments and follow-up visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
- Processed orders for medical supplies and lab equipment.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Supported administrative staff by processing payments.
Education
High School Diploma -
Arua Town High School
Kampala Uganda11-2016
Some College (No Degree) -
Spokane Community College
Spokane, WA06-2026
Skills
- Patient care
- Vital sign assessment
- Medical terminology
- Clinical procedures
- Electronic health records
- Appointment scheduling
- Team collaboration
Languages
English
Professional
nuer
Professional
Arabic
Professional
dinka
Professional
Swahili
Limited
Certification
- certified medical assistant
- BLS
- CPR
- Adult mental health first Aid
- driving license
Timeline
Certified Medical Assistant (CMA)
Chas Health
10.2023 - Current
High School Diploma -
Arua Town High School
Some College (No Degree) -
Spokane Community College