Luis Garcia
Brooklyn,NY
Summary
Offering excellent customer service and administrative skills with keen ability to learn and adapt quickly in gym environment. Brings foundational understanding of fitness culture and knack for managing front desk operations efficiently. Ready to use and develop multitasking and communication skills in any role.
Overview
4
4
years of professional experience
Work History
Gym Receptionist / Concierge Team Member
Chelsea Piers Fitness
10.2023 - Current
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Supported group fitness instructors by preparing classrooms before classes began and ensuring all necessary equipment was available.
Housekeeping Associate
Chelsea Piers Fitness
09.2022 - 09.2023
- Provided exceptional customer service by addressing guest concerns promptly and professionally.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Demonstrated adaptability by adjusting quickly to changing priorities or special requests from guests or supervisors.
- Maintained strong communication with supervisors regarding task progress or issues encountered during shifts.
- Maintained high standards of cleanliness in all areas, contributing to increased positive feedback from guests.
Pharmacy Delivery Driver / Clerk
Shalom's Pharmacy Inc
07.2020 - 08.2021
- Minimized delays in medication access by promptly notifying the pharmacy of any issues encountered during deliveries, allowing for swift resolution measures.
- Contributed to a positive customer experience with friendly interactions, empathetic listening, and prompt resolution of any issues encountered during the delivery process.
- Streamlined communication between pharmacy staff members by consistently updating them on delivery status and completion times.
- Boosted pharmacy reputation through professional appearance and demeanor during all deliveries and interactions with clients.
Education
High School Diploma -
Fiorello H. LaGuardia High School
New York06-2021
Skills
- Team player attitude
- Administrative tasks
- Health and safety awareness
- Appointment scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gym Receptionist / Concierge Team Member
Chelsea Piers Fitness
10.2023 - Current
Housekeeping Associate
Chelsea Piers Fitness
09.2022 - 09.2023
Pharmacy Delivery Driver / Clerk
Shalom's Pharmacy Inc
07.2020 - 08.2021
High School Diploma -
Fiorello H. LaGuardia High School
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