Luis Aguilar
Sealy
Summary
Detail-oriented Service Technician with expertise in customer service, safety compliance, and preventive maintenance. Committed to delivering effective pest management solutions and enhancing client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Eco Team
10.2022 - 06.2026
- Conducted thorough inspections to identify pest infestations and recommend treatment plans.
- Applied pesticides in compliance with safety regulations and environmental standards.
- Educated clients on pest prevention strategies and maintenance practices for long-term solutions.
- Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
- Enhanced overall service quality by regularly evaluating personal performance metrics and implementing strategies for improvement based on feedback from clients and supervisors.
- Provided expert advice to clients regarding preventive measures against future infestations, leading to fewer callbacks and increased customer satisfaction.
- Maximized efficiency by managing inventory levels of chemicals and equipment needed for daily operations.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
- Increased company revenue with upselling additional services to clients based on their specific needs.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Complied with safety guidelines and regulations during pest control processes.
- Successfully conducted integrated pest management practices in residential, multifamily and commercial industries.
Service Technician
ABC Pest Control
08.2020 - 06.2021
- Enhanced client trust by maintaining confidentiality and demonstrating professionalism when discussing sensitive pest issues.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Streamlined service delivery by maintaining accurate documentation of treatments, client interactions, and follow-up appointments.
- Contributed to a positive team environment by consistently providing support and encouragement to fellow technicians.
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
Education
High School Diploma -
Westbury High School
HoustonSkills
- Commercial Technician License
- Attention to detail
- Preventive Maintenance
- Problem and issue resolution
- Troubleshooting skills
- Work with minimal supervision
- Punctual and reliable
- Customer relationship management
Certification
- Licensed Commercial Technician with Texas Dept. of Agriculture
Languages
English
Spanish
Timeline
Service Technician
Eco Team
10.2022 - 06.2026
Service Technician
ABC Pest Control
08.2020 - 06.2021
High School Diploma -
Westbury High School