Luis Alberto Gonzalez
Imperial Beach
Summary
Talented Massage Therapist with 10+ years’ experience in massage therapy in spa and resort environments. Able to work well with staff and clients alike. Looking to obtain a position where my willingness and strengths will be utilized and enhanced.
Overview
12
12
years of professional experience
Work History
Massage Therapist
Legacy Resort and Spa
02.2021 - Current
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Massage Therapist
Sycuan Casino
05.2019 - 09.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Massage Therapist
Hard Rock Hotel Rock Spa
04.2013 - 10.2018
- Interact with guest at an interpersonal level to provide high quality guest satisfaction.
- Inform clients about all our massage techniques, massage benefits, and recommend products for home use.
- Ensure work environment is kept up to standard regulations while maintaining all areas sanitized and organized for future clients.
- Maintained inventory, organize stock, and performed duties assigned by manager with little or no supervision.
Education
Certified Massage Therapist -
UEI College
Chula Vista, CA05.2009
Skills
- Swedish and Sports Massage
- Prenatal Massage
- Excellent Communication
- Strength and stamina
- Empathetic and Patient
- Hot Stone Massage
- Deep and Soft Tissue Massage
- Bodywork
- Time Management
- Perform well in high-demand, fast-paced environments
- Sports massage
- Body treatments
- Social skills
Timeline
Massage Therapist
Legacy Resort and Spa
02.2021 - Current
Massage Therapist
Sycuan Casino
05.2019 - 09.2020
Massage Therapist
Hard Rock Hotel Rock Spa
04.2013 - 10.2018
Certified Massage Therapist -
UEI College
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