Luis Alcantara
Houston
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
Work History
Security Officer
Becklar
02.2024 - Current
- Monitored CCTV cameras, alarm systems, and other security equipment to ensure the safety and security of facilities.
- Responded to emergencies such as security breaches, medical crises, or natural disasters by dispatching security personnel, police, fire, or EMS.
- Served as a liaison between security departments and other teams, maintaining radio contact with mobile units and responding to calls.
- Maintained accurate records of incidents and events
- Reduced risk of security breaches by conducting thorough audits and assessments of existing systems.
- Increased overall site security through checks of perimeter fencing and entry points.
Assistant Manager
Tmobile
12.2021 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Journeyman Lineman
American Track
03.2021 - 10.2021
- Ensured accurate measurements for track installations with precise leveling and alignment tools.
- Collaborated with fellow team members to complete large-scale track projects on time and within budget constraints.
- Completed required training modules regularly to stay up-to-date on industry best practices and enhance job performance.
- Maintained a clean worksite by removing debris and disposing of hazardous materials according to regulations.
- Completed thorough documentation of work performed to ensure clear communication between team members and supervisors.
Sales Associate
T Mobile
08.2018 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Welding Certificate -
Tulsa Welding School
Houston, TX06-2022
High School Diploma -
Cypress Falls Highschool
Houston, TX04-2016
Skills
- General security
- Conflict de-escalation
- Relationship building and management
- Complex Problem-solving
- FLUENT IN English/Spanish
- CCTV monitoring
- Superior customer service
Timeline
Security Officer
Becklar
02.2024 - Current
Assistant Manager
Tmobile
12.2021 - 04.2023
Journeyman Lineman
American Track
03.2021 - 10.2021
Sales Associate
T Mobile
08.2018 - 03.2021
Welding Certificate -
Tulsa Welding School
High School Diploma -
Cypress Falls Highschool
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