Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Alvarez

Miami,CA

Summary

Student of the career of Tourism, with great interest in the area of gastronomy and sales. I have extensive experience in the tourism sector, which highlights a passion for multicultural gastronomy, in addition to the management sector in fast food.

I am characterized by the ease of providing customer service, multiple options and solutions, I always seek to connect with my teammates and even be able to share my knowledge with everyone in case it is feasible and help for the staff.

I am open to continue learning in my managerial adventure, to grow in knowledge and work maturity.

Overview

2
2
years of professional experience

Work History

ShiftLeader/ GeneralManager/ Assistant District M

Little Caesar´s
05.2021 - Actual
  • Shift Leader actions

Ingredients preparer supervisor, Doing Dough, Boxing pizzas on Landing area, Make line Pizza and supervisor team, Open Store, Close Store, Counts and deposit money, Cashier.
Support to other restaurants (little caesar´s other cities)
Support, supervise and guide colleagues to work according to what is established by the restaurant.

  • General Manager actions:

Achieve the goals established for the restaurant:
25K, 27K, 30K, 32K and 34K ($25,000.00 - $34,000.00)
Getting the restaurant to win a regional sales competition for the first time with the challenge: Pretzel Crust Pizza Challenge
Winning the regional sales challenges for special Pizzas 3 times in a row, being the only store in the area to achieve this.
Update of 85% of all restaurant staff to improve quality, efficiency and product delivery time to our customers.
Keep track of Food Cost weekly
Make weekly schedules for the entire team.
Supervision and care of the Labor daily and weekly.
Make food orders for the week.
Supervise the quality, order and timing of food.

  • Assistant District Manager actions:

Train around 100 employees to new general managers, shift leaders, co-managers and assistant managers position.
Properly train an average of 50 to 65 people in the new restaurant software.
Schedule meetings, support and information groups for managers, assistants and administrative area.

Cashier and waiter

El Salvador Cafe
06.2021 - 09.2021
  • Take orders from the lobby, online and phone at the same time.
  • Pack food according to the order and every utensil you need.
  • Delivery of food at their tables and ask if they occupied an extra service.

General manager

Subway
06.2019 - 03.2020
  • Training for future new Shift Leaders, Comanagers and General Managers
  • Keep track of Food Cost weekly
  • Make weekly schedules for the entire team.
  • Supervision and care of the Labor daily and weekly.
  • Make food orders for the week.
  • Supervise the quality, order and timing of food.

Education

Licenciatura en Turismo - Turismo

USAP
Online
/2017 - /2021

Skills

  • Cleaning and Sanitizing
  • Order Taking
  • Credit and Cash Transactions
  • Stocking and Replenishing
  • Product Knowledge
  • Cash Drawer Management
  • Cash Management
  • Staff Training
  • Cash Counting Machine Operations
  • Time Management Skills
  • Cash Register Systems
  • Inventory Management

Languages

Spanish
Native or Bilingual
English
Professional Working
Italian
Elementary

Timeline

Cashier and waiter

El Salvador Cafe
06.2021 - 09.2021

ShiftLeader/ GeneralManager/ Assistant District M

Little Caesar´s
05.2021 - Actual

General manager

Subway
06.2019 - 03.2020

Licenciatura en Turismo - Turismo

USAP
/2017 - /2021
Luis Alvarez