Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis A Muriel

Boca Raton, FL,FL

Summary

Dynamic Field Manager with extensive experience at Thompsons Roofing, excelling in project coordination and team leadership. Proven track record of enhancing operational efficiency and achieving 5-star customer satisfaction through effective communication and innovative problem-solving. Skilled in resource allocation and staff training, driving continuous improvement and project success in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Field Manager

Thompsons Roofing
10.2005 - Current
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Collaborated with architects, engineers, and contractors to achieve seamless project execution.
  • Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
  • Maintained safety onsite and upheld all OSHA regulations by Action.
  • Conducted regular site inspections to maintain compliance with industry regulations and standards.
  • Worked with specialized teams to accomplish all objectives and achieve goals.
  • Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
  • Established effective quality control measures for consistent delivery of high-quality construction projects.
  • Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
  • Resolved conflicts between staff and customers swiftly and professionally.
  • Managed complete construction process to maximize quality, cost-controls and efficiency.
  • Analyzed reports to identify areas of improvement and implement corrective action.
  • Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
  • Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
  • Incorporated innovative construction techniques into projects, resulting in improved efficiency and overall quality of workmanship.
  • Optimized resource allocation to minimize delays and maximize project success.
  • Managed Number workers when performing duties in line with local and national building codes in construction.
  • Developed and maintained productive working relationships with internal and external stakeholders.
  • Monitored budgets and expenditures to maintain fiscal responsibility.
  • Championed continuous improvement initiatives within the organization, introducing new methodologies to increase productivity and reduce overall project costs.
  • Coordinated permit acquisition processes for smooth progress on all construction projects.
  • Enhanced project efficiency by streamlining communication between team members and stakeholders.
  • Developed comprehensive budgets and schedules to ensure timely project completion within allocated resources.
  • Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
  • Inspected equipment and tools used for safe operation.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Provided feedback to workers on job performance and safety procedures.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Directed projects according to schedule and quality demands.
  • Sourced suppliers and purchased necessary materials for work.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Created and implemented plans to maximize efficiency of workers.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Communicated with stakeholders on job milestones.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Assisted in recruiting and hiring new construction and extraction workers.

Field Manager

MYFLORIDA ROOFING
10.2017 - 03.2025

Sales and upsales

Permiting and planning

Material orders

Fleet and yard management

Prewalks and post walk of jobs

Scheduling material delivery

Assigning jobs to crews

Training staff

Instructing crews on type of roof system and installation approved.

Supervising jobs

Clean up

Safety/OSHA

Placement of yard signs and door hangers during supervision of jobs

Communicating updating everyone involved in the project.

Ensuring quality work and a positive experience for the client.

In return ensuring a 5 star review from customer.

Making sure that the job is completed and closed out with out costly mistakes

MEETING PROFIT GOALS



  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
  • Facilitated field operations through supervision and direction of field personnel.
  • Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
  • Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
  • Collaborated with multiple departments to meet operational deadlines.
  • Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Enhanced overall company reputation through exceptional client communication during all stages of the project lifecycle—promoting transparency in processes—and ensuring expectations were met or surpassed consistently.
  • Predicted and resolved operational bottlenecks, supply and tool shortages.
  • Consistently exceeded performance objectives by leveraging extensive industry experience and effective leadership skills in managing teams.
  • Increased project completion rates with meticulous planning, organization, and execution of tasks.
  • Maintained excellent knowledge of industry trends and advancements to inform strategic decisions in the field management role.
  • Optimized team performance through ongoing coaching, training, and development initiatives.
  • Prepared operational budget and directed proper utilization of company resources to meet objectives.
  • Developed detailed reports on project status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
  • Tracked key performance indicators and enforced quality control measures.
  • Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
  • Coordinated cross-functional teams to optimize collaboration on complex projects and achieve desired outcomes.
  • Adapted project plans in response to unforeseen challenges, minimizing disruptions and keeping projects on target.
  • Cultivated positive work environment, addressing team concerns promptly and encouraging open communication.
  • Developed and enforced rigorous quality control measures, elevating project standards and client approval rates.
  • Implemented digital reporting system for field operations that improved reporting accuracy and project tracking.
  • Streamlined communication between field staff and upper management, ensuring concerns and updates were effectively relayed.
  • Established clear performance metrics for field operations, enabling better tracking of progress and areas for improvement.
  • Negotiated contracts with suppliers, securing favorable terms and reducing project costs.
  • Optimized resource distribution across projects, maximizing team utilization and project success rates.
  • Led team meetings to discuss project progress, challenges, and strategies for improvement, fostering culture of continuous learning and adaptation.
  • Evaluated team performance to identify areas for development and implement targeted training programs, boosting overall skill levels.
  • Reduced downtime by proactively addressing equipment maintenance and repair needs, keeping projects on schedule.
  • Increased repeat business by establishing strong relationships with clients through exceptional service and consistent follow-ups.
  • Improved client satisfaction with meticulous project management and timely communication.
  • Enhanced team productivity by streamlining field operations and implementing efficient scheduling systems.
  • Managed inventory effectively, ensuring availability of necessary materials and equipment without excess, optimizing resource allocation.
  • Oversaw successful completion of numerous field projects, maintaining strict adherence to timelines and budgets.
  • Facilitated training sessions for new hires, significantly improving their field performance and integration into team.
  • Coordinated with cross-functional teams to ensure project requirements were met, enhancing interdepartmental collaboration and efficiency.
  • Conducted regular site inspections to ensure compliance with safety standards and protocols, reducing incidents significantly.
  • Enhanced operational safety, conducting comprehensive risk assessments and updating safety protocols.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor Of Science - Recreation & Tourism (Sport Management)

Christopher Newport University
Newport News, VA

Skills

  • Project coordination
  • Field operations
  • Crew management
  • Inventory management
  • Maintenance planning
  • Blueprint interpretation
  • Environmental compliance
  • Equipment operation
  • Schedule coordination
  • Progress monitoring
  • Corrective action implementation
  • Resource allocation
  • Field preparation
  • Preventative maintenance
  • Worker scheduling
  • Staff management
  • Customer service
  • Team leadership
  • Administration and reporting
  • Staff training
  • Managing operations and efficiency
  • Training and development
  • Decision-making
  • Professional and courteous
  • Project planning
  • Performance reviewing
  • Negotiation and conflict resolution
  • Schedule management
  • Task delegation
  • Customer relationship management
  • Process improvement
  • Hiring and training
  • Performance evaluations
  • Computer skills
  • Documentation and reporting
  • Work Planning and Prioritization
  • Scheduling and coordinating
  • Good judgment
  • Emergency response
  • Problem resolution
  • MS office
  • Staff development
  • Budget management
  • Employee development
  • Teamwork and collaboration
  • Cost control
  • Business administration
  • Team development
  • Goal setting
  • Schedule oversight
  • Preventive Maintenance
  • Shift scheduling
  • Negotiation
  • Lead generation
  • Employee coaching and mentoring
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Relationship building
  • Customer relations
  • Team building
  • Task prioritization

Languages

Spanish
Native or Bilingual

Timeline

Field Manager

MYFLORIDA ROOFING
10.2017 - 03.2025

Field Manager

Thompsons Roofing
10.2005 - Current

Bachelor Of Science - Recreation & Tourism (Sport Management)

Christopher Newport University
Luis A Muriel