Luis Andres Sanchez Corado
Irvine,CA
Summary
Professional with strong background in leadership and team management Offering 7+ years of experience providing quality product recommendations and solutions to meet customer needs . Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Nike
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Retail Store Associate
Nike Factory Store
03.2021 - 01.2023
- Maintained current store, product and promotional knowledge to drive consistent sales
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Increased customer engagement through enrollment in loyalty programs and promotional offers
- Know the necessary steps required to execute a store inventory
- Maintained inventory by regularly replenishing stock on shelves, racks, and bins and enhancing visibility of featured merchandise through signage updates
- Worked with off-site locations to find desired items for customers
- Completed price changes by adhering labels to merchandise or entering information into computer system
- Answered incoming calls from customers inquiring about products or services offered by the store
- Conducted weekly inventory counts of all stock items in the store
- Achieved employee of the month recognition
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Utilized product and promotional knowledge to drive consistent sales and customer satisfaction
Retail Store Associate
Nike Factory Store
08.2018 - 10.2019
- Maintained current store, product and promotional knowledge to drive consistent sales
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Know the necessary steps required to execute a store inventory
- Encouraged customers to sign up for loyalty programs or promotional offers
- Completed price changes by adhering labels to merchandise or entering information into computer system
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Ticketed, arranged and displayed merchandise to promote sales
- Restocked shelves and updated signage to promote new merchandise, enhancing product visibility
- Handled cash transactions and maintained an organized cash register for accurate daily balances
- Kept store displays presentable and well-stocked, improving customer shopping experience
Retail Store Associate
Famous Footwear
01.2017 - 01.2018
- Assisted management with training new staff members on customer service techniques and operational procedures
- Maintained current store, product and promotional knowledge to drive consistent sales
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Increased customer engagement through enrollment in loyalty programs and promotional offers
- Know the necessary steps required to execute a store inventory
- Maintained inventory by regularly replenishing stock on shelves, racks, and bins and enhancing visibility of featured merchandise through signage updates
- Worked with off-site locations to find desired items for customers
- Completed price changes by adhering labels to merchandise or entering information into computer system
- Answered incoming calls from customers inquiring about products or services offered by the store
- Conducted weekly inventory counts of all stock items in the store
Retail Sales Associate
Old Navy
03.2016 - 10.2016
- Greeted customers, assisted in locating items, and recommended products, enhancing customer satisfaction
- Monitored sales floor, identified customer needs, and replenished stock, ensuring smooth operations
- Boosted sales by providing personalized assistance and product suggestions, improving overall store performance
Education
Associate of Arts - Computer Science
Saddleback College
Mission Viejo, CA05.2024
High School Diploma -
Western High School
Davie, FL06.2018
Skills
- Customer Engagement
- Sales proficiency
- Time management
- Detail oriented
- Accuracy
- Inventory Control
- Fast-paced work
- Multitasking
- Sales Goals
- Online Sales
- Visual Merchandising
- Customer Loyalty Programs
- Training and Development
- Customer Support
- Orientation and training
- Marketing tactics
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Nike
01.2023 - Current
Retail Store Associate
Nike Factory Store
03.2021 - 01.2023
Retail Store Associate
Nike Factory Store
08.2018 - 10.2019
Retail Store Associate
Famous Footwear
01.2017 - 01.2018
Retail Sales Associate
Old Navy
03.2016 - 10.2016
High School Diploma -
Western High School
Associate of Arts - Computer Science
Saddleback College
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