Luis A. Ortiz Torres
Kissimmee,FL
Summary
Contribute my knowledge and experiences in academic training organizations, private companies and / or government.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Cultivation Technician
OCS Green Leafs
01.2025 - 12.2025
- Monitored plant growth and health, ensuring optimal conditions for cultivation.
- Operated and maintained greenhouse equipment to enhance productivity and efficiency.
- Implemented pest management strategies to safeguard crops from infestations.
- Assisted in the propagation of plants through cloning and seed germination techniques.
- Trained junior technicians on proper cultivation practices and safety protocols.
- Conducted regular inventory checks of tools, materials, and supplies to support operations.
- Developed standard operating procedures to improve workflow efficiency in cultivation processes.
- Collaborated with cross-functional teams to ensure alignment on production goals and timelines.
- Maximized resource efficiency by carefully managing water usage, lighting schedules, and temperature controls within the grow facility.
- Participated in ongoing training to expand knowledge base on cannabis strains, genetics, breeding programs, and overall product quality standards.
- Implemented integrated pest management strategies to minimize pesticide use while effectively controlling insect populations.
- Ensured regulatory compliance by maintaining accurate records of cultivation activities and adhering to state guidelines.
- Assisted in inventory management tasks to ensure accurate tracking of plants from seedling stage to final product packaging.
Pest Control Technician
Pure Solutions
03.2023 - 12.2023
- Conducted thorough inspections to identify pest issues and recommend effective treatment solutions.
- Applied integrated pest management techniques to control infestations while minimizing environmental impact.
- Trained junior technicians on safety protocols and pest control methods to ensure compliance and effectiveness.
- Developed customized treatment plans based on client needs and specific pest challenges encountered on-site.
- Maintained accurate records of service visits, treatments applied, and customer interactions for quality assurance.
Program Coordinator
Eforall Greater Worcester
11.2022 - 01.2023
- Coordinated program logistics, ensuring seamless execution of workshops and events.
- Developed and maintained relationships with community partners to enhance program outreach.
- Monitored participant engagement, providing tailored support to maximize success rates.
- Implemented feedback mechanisms to improve program quality and participant satisfaction.
- Led team meetings, fostering collaboration and aligning goals across departments.
- Streamlined administrative processes, increasing operational efficiency in program management.
- Trained new staff on program protocols, enhancing onboarding experience and knowledge retention.
- Evaluated program outcomes, using data-driven insights to inform strategic planning initiatives.
Warehouse Coordinator
Cytiva
11.2021 - 08.2022
- Coordinated inventory management processes to ensure timely and accurate order fulfillment.
- Implemented safety protocols, enhancing workplace safety compliance and reducing incident reports.
- Developed training materials for new staff, improving onboarding efficiency and employee retention.
- Streamlined shipping logistics, optimizing routes and reducing delays in delivery schedules.
- Led cross-functional teams in warehouse layout redesign, increasing operational efficiency by maximizing space utilization.
- Monitored stock levels using inventory management software, ensuring optimal supply availability for production needs.
- Analyzed workflow processes to identify bottlenecks, implementing solutions that enhanced productivity across departments.
- Mentored junior coordinators on best practices in inventory control and supply chain management strategies.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
Pest Control Technician
Modern Pest
08.2021 - 10.2021
- Improved operational efficiency by streamlining service routes and optimizing product usage during treatments.
- Collaborated with team members to enhance service delivery and resolve complex pest-related concerns swiftly.
Assembly
Columbia Tech
02.2021 - 05.2021
- Streamlined the assembly line for increased productivity and faster service times.
- Assisted in the efficient assembly of scaffold systems for various construction projects.
- Optimized machine performance through meticulous calibration, ensuring accurate assembly of printed materials.
- Enhanced assembly line efficiency by implementing streamlined processes and procedures.
- Increased production efficiency by implementing new assembly line techniques and procedures.
Forklift Operator
Easy Pack
11.2020 - 12.2020
- Operated forklifts to transport materials efficiently throughout warehouse environment.
- Maintained accurate inventory records using warehouse management systems.
- Conducted routine safety inspections on equipment to ensure compliance with safety regulations.
- Collaborated with team members to streamline loading and unloading processes, enhancing productivity.
- Trained new operators on safe forklift operation and best practices for material handling.
- Implemented process improvements that reduced downtime during loading operations.
- Monitored stock levels and communicated replenishment needs to management promptly.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Led efforts to enhance safety protocols, resulting in a safer work environment for all employees.
Data Entry
Quest Diagnostics
07.2020 - 10.2020
- Streamlined data entry processes for increased productivity and reduced errors.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Streamlined the donor registration process, ensuring accurate and timely data entry.
- Maintained accurate financial records with diligent data entry of invoices and expense reports.
- Streamlined invoice processing by implementing efficient data entry techniques and software tools.
- Reduced case processing time by streamlining documentation and data entry processes.
- Identified data entry errors and reported to necessary departments.
- Enhanced financial aid processes by streamlining data entry and document management tasks.
- Assisted colleagues with data entry tasks to ensure accurate recordkeeping.
- Improved overall project accuracy with diligent attention to detail during data entry tasks.
- Reduced order processing time with accurate data entry and prompt communication.
- Reduced processing errors by implementing new procedures for data entry and verification.
- Managed data entry tasks for numerous contracts, ensuring accuracy and timely completion.
Child Care Worker
Seven Hills Foundation
08.2019 - 07.2020
- Developed and implemented engaging educational activities tailored to children's developmental needs.
- Monitored children's behavior and provided guidance to promote positive social interactions.
- Collaborated with families to address children's individual needs and enhance support strategies.
- Maintained a safe and clean environment, ensuring compliance with health and safety regulations.
- Led training sessions for new staff on childcare best practices and organizational policies.
- Evaluated children's progress through regular assessments, adapting programs as necessary for improvement.
- Coordinated with interdisciplinary teams to create comprehensive care plans for children with special needs.
- Advocated for resources and services, enhancing access to support for families within the community.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted good behavior with positive reinforcement methods.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
- Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
Patient Escort
Hospital Dr. Pila
04.2018 - 07.2019
- Escorted patients to and from various departments, ensuring timely and safe transport within facility.
- Assisted healthcare staff by coordinating patient flow during peak times, enhancing operational efficiency.
- Communicated effectively with patients to provide clear instructions, improving overall patient experience.
- Monitored patient comfort and safety during transport, addressing any concerns promptly and professionally.
- Collaborated with multidisciplinary teams to streamline processes related to patient movement within facility.
- Implemented feedback mechanisms to identify areas for service improvement, contributing to enhanced patient satisfaction.
- Developed strategies for optimizing escort workflows, leading to reduced wait times and improved service delivery.
- Expedited discharge processes for patients by promptly responding to requests for transportation services upon clearance.
- Participated in ongoing education programs to stay up-to-date on best practices related to transporting patients safely.
- Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
- Improved patient satisfaction scores by consistently providing friendly and empathetic assistance during transports.
- Reduced delays in patient transfers by effectively communicating with clinical staff regarding changes in patient condition or readiness for transport.
- Maintained clean and organized transport areas, contributing to a safe and welcoming environment for patients.
- Coordinated with various hospital departments for timely patient pick-up and delivery, streamlining the overall process.
- Safeguarded confidential patient information per HIPAA regulations while discussing transport details with medical staff members.
- Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
- Increased efficiency in the transport department by accurately documenting all transport-related information in electronic systems.
- Enhanced patient comfort by providing courteous and efficient transportation services throughout the hospital.
- Managed high-stress situations calmly while transporting critically ill patients between procedures or units within the facility.
- Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
- Eased patient anxiety during transports by engaging in compassionate conversation and answering any questions regarding the process.
- Ensured patient safety by properly utilizing transport equipment and adhering to hospital guidelines.
- Promoted a positive work atmosphere through effective communication with colleagues across different departments.
- Supported infection control initiatives by following proper hand hygiene practices and wearing personal protective equipment when necessary during transports.
- Maintained a high level of physical fitness to meet the demands of transporting patients safely and efficiently throughout the facility.
- Contributed to quality assurance efforts by participating in departmental meetings, providing input to improve patient transport services.
- Demonstrated adaptability by assisting with other tasks when not engaged in transports, including supporting clinical staff as needed.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
EMT-Paramedic
Municipal Office for Emergency Management Guayama P.R.
07.2017 - 11.2017
- 9-1-1 System
- Administered emergency medical care to patients in high-stress situations, ensuring timely interventions.
- Collaborated with fire and police departments during emergency responses, enhancing inter-agency communication.
- Maintained equipment and supplies, ensuring readiness for emergency calls at all times.
- Conducted patient assessments to determine immediate medical needs and appropriate treatment protocols.
- Educated community members on first aid techniques and emergency preparedness strategies.
- Developed training programs for new EMT recruits, fostering a culture of continuous improvement and safety awareness.
- Implemented standard operating procedures for emergency response, improving efficiency and coordination among teams.
- Led critical incident debriefings to analyze response effectiveness and identify areas for operational enhancement.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
- Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
- Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Strengthened teamwork among EMS colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
- Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
- Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
- Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
- Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.
- Improved patient reassurance and cooperation during emergencies by employing excellent interpersonal and communication skills.
- Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
- Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
- Administered emergency medical care to stabilize patients for safe transport to healthcare facilities, improving outcomes.
- Ensured rigorous adherence to sanitation protocols, maintaining high standards of cleanliness and infection control in ambulance and equipment.
- Adapted to challenging and diverse environments, from urban settings to remote areas, ensuring high-quality care regardless of location.
Professor
Ponce Banking and Commerce Institute
09.2015 - 07.2016
- Emergency Medical Technician Professor
- Developed and delivered curriculum for banking and finance courses, enhancing student engagement and learning outcomes.
- Mentored junior faculty, providing guidance on pedagogical strategies and academic policies.
- Led research initiatives in financial literacy, resulting in published articles in peer-reviewed journals.
- Collaborated with industry partners to create internship opportunities for students, bridging academic theory with practical experience.
- Implemented innovative teaching methodologies, increasing student participation and comprehension of complex financial concepts.
- Evaluated student performance through assessments, ensuring alignment with educational standards and institutional goals.
- Organized workshops and seminars featuring guest speakers from the banking sector, enriching the educational experience for students.
- Contributed to program accreditation efforts by preparing documentation and facilitating review processes with accrediting bodies.
- Enhanced student understanding by designing interactive and engaging lectures.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Ensured curriculum alignment with academic standards through regular course review and updates.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Graded tests and assignments and uploaded to school database.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Maintained regular office hours to provide struggling students with additional course help.
- Provided students with constructive, encouraging and corrective feedback.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
- Facilitated cross-disciplinary learning opportunities for students by collaborating with colleagues from other departments.
- Developed diversified course curriculum to meet regulatory standards and support learning objectives.
- Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
- Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
- Improved student retention rates through proactive communication and support.
- Established industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
- Worked with dean to assess and evaluate courses and programs in appropriate discipline.
- Promoted collaboration by developing group projects and fostering a positive learning environment.
- Strengthened department reputation by presenting at conferences, serving on committees, and participating in professional organizations.
- Assisted in accreditation processes by gathering necessary documentation, preparing reports, and participating in site visits as needed.
- Supported multidisciplinary research teams focused on scholarly publication.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Advised students on academic planning, career goals, internships, research opportunities, and graduate school applications to foster successful outcomes postgraduation.
- Expanded program offerings by proposing new courses based on current trends within the field of study.
- Championed diversity within the department through recruitment efforts, inclusive curriculum design, and community outreach events.
- Initiated interdisciplinary collaboration among colleagues that resulted in grant-funded research projects.
- Increased departmental visibility and student engagement through effective use of social media and digital platforms to showcase academic achievements and events.
- Fostered collaborative academic environment, leading interdisciplinary research teams to explore innovative solutions in [Research Area].
- Streamlined administrative processes for academic department, resulting in more efficient operation and resource allocation.
- Facilitated interdisciplinary research collaborations that expanded department's research scope and impact.
- Enhanced student engagement and critical thinking skills by implementing interactive learning strategies and technology in classroom.
- Improved learning outcomes for students with diverse learning needs by designing and applying differentiated instruction techniques.
- Improved departmental efficiency, adopting new software tools for course management and student assessments.
- Organized and led successful academic conferences and symposiums, enhancing university's standing in academic community.
- Contributed to academic community by serving as peer reviewer for academic journals and as committee member for scholarly conferences.
- Led curriculum revision efforts to ensure content relevancy and compliance with accreditation standards.
- Boosted student satisfaction rates by implementing feedback mechanisms and making data-driven improvements to course delivery.
EMT-Paramedic
Municipal Office for Emergency Management Ponce P.R.
06.2011 - 07.2015
- 9-1-1 System
- Fostered strong relationships with local community organizations to support health and safety initiatives, increasing public trust and engagement.
- Led training sessions for junior EMTs, enhancing team competency and readiness for emergency responses.
- Utilized advanced communication equipment to coordinate effectively with team members and other emergency services, optimizing operational efficiency.
- Participated in continuous education workshops to stay updated on latest emergency medical techniques and protocols.
- Conducted detailed patient assessments to identify medical needs, ensuring tailored and effective treatment plans.
- Improved community safety through active participation in public health education programs.
- Coordinated with dispatch and other emergency services to optimize response times and resource allocation.
- Enhanced patient survival rates by promptly providing life-saving interventions during critical emergencies.
- Enhanced team performance with regular participation in simulation training exercises, sharpening skills and improving response strategies.
- Improved patient comfort and safety during transport with attentive care and communication, easing patient anxiety.
- Conducted regular maintenance checks on emergency vehicles and equipment, ensuring readiness for immediate deployment.
- Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
- Assisted with lifting and moving patients.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Handled patient transfers from one medical facility to another.
- Immobilized patient for placement on stretcher and ambulance transport.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Observed patient behavior to report changes to medical personnel.
- Trained new EMTs on proper protocols and procedures.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Utilized communication devices to maintain contact with supervisors.
- Collaborated with medical doctors and other healthcare professionals.
- Conducted patient intake and triage procedures.
- Educated public on emergency medical services.
- Provided patient families with post-medical care instructions.
- Dispensed medications and monitored patient reactions.
- Performed medical tests and collected samples for laboratory analysis.
- Administered advanced life support and emergency medical care in high-pressure situations.
- Coordinated communication between emergency dispatch, hospital staff, and field teams.
- Mentored junior paramedics on best practices and emergency protocols.
- Implemented training programs to enhance team performance and response times.
- Evaluated patient conditions and determined appropriate treatment plans swiftly.
- Managed logistics for emergency response operations, ensuring resource availability.
- Developed post-incident reports to improve future emergency responses and strategies.
- Collaborated with local agencies to streamline emergency management processes and protocols.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Educated patients and family members on medical treatments and therapies for informed support.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
Education
Technical Degree - Emergency Medical Technician
Ponce Paramedical College
Ponce, P.R.04.2003
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Crisis management
- Executive presence
- Digital transformation
Training and Certifications
- Paramedic license # 2607-P (Health Department of Puerto Rico).
- Level IV Rescue for Professionals, (State Agency for Emergency Management) Hazardous Materials: First Responder Awareness (Texas Engineering Extension Service)
- Terrorism Awareness for Emergency First Responders AWR-160 (Texas Engineering Extension Service)
- Judge and Philanthropist
- Entrepreneur
Languages
English
Full Professional
Timeline
Cultivation Technician
OCS Green Leafs
01.2025 - 12.2025
Pest Control Technician
Pure Solutions
03.2023 - 12.2023
Program Coordinator
Eforall Greater Worcester
11.2022 - 01.2023
Warehouse Coordinator
Cytiva
11.2021 - 08.2022
Pest Control Technician
Modern Pest
08.2021 - 10.2021
Assembly
Columbia Tech
02.2021 - 05.2021
Forklift Operator
Easy Pack
11.2020 - 12.2020
Data Entry
Quest Diagnostics
07.2020 - 10.2020
Child Care Worker
Seven Hills Foundation
08.2019 - 07.2020
Patient Escort
Hospital Dr. Pila
04.2018 - 07.2019
EMT-Paramedic
Municipal Office for Emergency Management Guayama P.R.
07.2017 - 11.2017
Professor
Ponce Banking and Commerce Institute
09.2015 - 07.2016
EMT-Paramedic
Municipal Office for Emergency Management Ponce P.R.
06.2011 - 07.2015
Technical Degree - Emergency Medical Technician
Ponce Paramedical College