Luis A Quintanilla JR
Birmingham,AL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
20
20
years of professional experience
Work History
Store Manager
O’Reilly Auto Parts
04.2022 - Current
- Managed commercial sales, retail and outside sales
- Worked with a heavy phone-in, as well as walk in customers
- Worked on planograms and ensured inventory was up to date to our customer’s needs
- Scheduling
- Hub Dispatch
- Payroll
- Inventory Control
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Assisted with hiring, training and mentoring new staff members
- Trained and guided around 50 team members to maintain high productivity and performance metrics
Store Manager
Monument Auto Parts
03.2021 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed Warehouse
- Managed and trained employees
- Parts specialist
- Commercial Sales Manager
- Hiring
- Payroll
Outside Sales
Fast Undercar
08.2020 - 03.2021
- Providing field sales supporting for the Alameda location
- Changeovers and updates on installer customers
- Maintaining and expanding inventory with current customers
- Worked closely with the outside sales team to coordinate efforts in securing new business, ensuring smooth handoffs and seamless customer experiences.
- Qualified leads and set up customer appointments for outside sales team.
Service / Sales Representative
RPS Marketing
06.2015 - 03.2020
- Specialized in new business development and market expansion
- Increased market reach by developing new client relationships through strategic networking.
- Maintained and expanded inventory with current customers
- Negotiated & established long term agreement with new and existing customers
- Worked with warehouse distribution sales force to grow business and increase installer business
- Cores/warranties for warehouse distribution
- Represented vendors like Dorman Products, Idemitsu, CRC, Equus, Innova, Spectra Premium, Remy, Simple Green, Turtle Wax, Carrrand, Keeper, Permatex, Champ Filtration, Sylvania, GMB and Bussmann
Commercial Sales Manager
O’Reilly Auto Parts
04.2010 - 05.2015
- Commercial sales manager
- I worked with a heavy phone-in, as well as walk in customers
- Increased commercial sales revenue by developing and implementing strategic sales plans.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Assistant Manager
RadioShack
02.2008 - 05.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Manager
Auto Masters
06.2007 - 04.2008
- Accomplished multiple tasks within established timeframes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Mechanic technician
Assistant Manager
AutoZone Auto Parts
08.2004 - 07.2007
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Supervised day-to-day operations to meet performance, quality and service expectations
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
Education
mechanic skills, fire science classes, EMT, Business management, ASE Certified
Los Medanos College
Pittsburg, CA01.2012
High school Diploma -
Heritage Baptist Academy
Antioch, CA01.2005
Skills
- Customer service
- Management skills
- Training
- Motivating teams
- Microsoft Office
- Excel
- Word Documents
- PowerPoint
- Bilingual (Spanish/English)
- Problem-solving
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
O’Reilly Auto Parts
04.2022 - Current
Store Manager
Monument Auto Parts
03.2021 - 03.2022
Outside Sales
Fast Undercar
08.2020 - 03.2021
Service / Sales Representative
RPS Marketing
06.2015 - 03.2020
Commercial Sales Manager
O’Reilly Auto Parts
04.2010 - 05.2015
Assistant Manager
RadioShack
02.2008 - 05.2010
Manager
Auto Masters
06.2007 - 04.2008
Assistant Manager
AutoZone Auto Parts
08.2004 - 07.2007
High school Diploma -
Heritage Baptist Academy
mechanic skills, fire science classes, EMT, Business management, ASE Certified
Los Medanos College
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